Illustrative Curriculum

The curriculum provided to each cohort will consist of eight courses from the list below, or others as the environment of public management changes and faculty availability allows. Each cohort will experience a balance of theoretical insights and analytical tools, intergroup and interpersonal interactions, and general management skills.

Strategic Management (non credit)

This is a module on how to build a strategic plan to lead our organizations to “excellence.” This module focuses on: • Defining “excellent performance” • Strategic innovation – breaking out of being compliance driven and risk averse • Building a step-by-step plan to achieve excellence • Creating and managing projects that improve the business systems, competencies and culture that are prerequisites to reaching strategic goals. The goal of this module This class is designed to be tactical and pragmatic. • Understand how to set inspiring goals and build plans to achieve them • Build an understanding of the characteristics, tools and techniques of successful strategy implementation • Learn techniques to overcome obstacles and setbacks during a strategy rollout

Leading and Participating in Strategic Change (non credit)

Change is a constant factor in nearly every workplace, including state government. Every agency in Oregon is undergoing some type of change. Leading and participating effectively in change is a critical public management leadership skill. This module focuses on how to navigate your way through major changes in your organization, whether you are participating or taking an active leadership role in those changes. The format of the module involves lecture, interactive discussion (based on short reading assignments), breakout sessions, proactive with change tools, and a group mini-project. We will close with brief presentations by the participants on some aspect of the changes in which they are participating or leading within their agencies.

Follow the Money - Budget and Finance in the Public Sector (non credit)

Examines important principles in public budgeting and related financial management with an eye toward improved budget development and execution. Concepts include: sources and uses of public funds, the logic and policy, performance management and accountability, budget management and selected budgetary reform techniques.

Managing People: the Good, the Bad, and the Challenges (non credit)

This module explores the challenges of managing people in the workplace. We will examine the role that managers play in effectively recruiting, selecting, hiring, coaching and managing employees. The module includes instruction on the legal framework of employment law as it applies in your daily work and discusses operating in organized labor environments. All topics include application to actual workplace scenarios. It also explores the relationship between managers and their HR offices and the best ways to effectively work together.

Negotiating for Success: Creating ‘Win-Win’ Every Day (non credit)

“Negotiating for Success” aims to provide you with the tools you need to navigate every day successfully. Whether negotiating a salary increase with your boss, a new union contract, childcare pick up with your spouse, or the lowest possible sales price for a new car, this module introduces you to the knowledge and skills needed to be a principled negotiator focused on “win-win” solutions. We will use the classic negotiation book, “Getting to Yes,” and enrich the content with related information on gender, race, culture, and other factors that affect negotiations as well as practice skills required for successful negotiations such as active listening. The module will include at least three simulated negotiations.

Project Management for Managers (non credit)

Much of the work done in public sector organizations comes in the form of projects. Some organizations have certified project managers as part of their staff. This class’s focus is for people who may be managing or participating in small to medium sized projects or managers who supervise or work with project managers. Participants learn practical and proven project management techniques and tools that you can apply immediately. For those who supervise or work with project managers, this module will provide you with an overall understanding of their work and provide for better communication and outcomes. Topics include: ➢ Starting a project on a firm foundation by defining it clearly, then getting alignment among the stakeholders ➢ Visual tools for building a good plan that addresses the how, when, and who of the project ➢ Executing the plan, monitoring progress, steering, and making changes ➢ Properly closing a project, including how to learn lessons for future improvement

  • Instructor(s): Jeff Oltmann

Organizational Behavior and Communication (non credit)

This module focuses on understanding how one influences human behavior in the workplace. A major emphasis in the module will be on the practice of reframing - the ability to rethink and re-conceptualize a situation so as to widen one’s perspective and available responses, primarily based upon the work of Lee Bolman and Terrence Deal. Reframing is an important skill for managing people and projects in fast changing, technologically intensive organizations. We will use four theory-based frames of reference as the foundation for our reframing work together. Using the structural frame, we will examine the effects of work (re)design and (re)structuring on the roles/responsibilities, people and performance of an organization. Using the human resource frame, we will consider interpersonal and group dynamics, communication, and issues of fit between people and organizations. Using the political frame, we will consider issues and sources of power, building coalitions and managing differences. Using the symbolic frame, we will explore the nature of individual leadership, the dynamics of organizational culture, and making sense and meaning of life at work. We will also touch upon a technique for managing seemingly unsolvable problems as well various approaches to dealing with organizational change. The module is designed around short lectures and discussion, seasoned with some key readings to increase our understanding of the tools and concepts, and an ongoing case to practice applying them to our own lives. Performance will be evaluated based upon class participation, written assignments, and a final presentation of your case analysis based upon the four frames.

Performance Management Systems and Controls (non credit)

This module covers topics critical to the success of any governmental organization. The instructors are current practitioners who can demonstrate the importance and practical applications of these topics. In this module you will gain knowledge on financial statements, internal controls, enterprise risk management, performance measurement and management systems.

  • Instructor(s): Pam Stroebel , Pablo Torrent

Managing Information Processes and Systems (non credit)

This course presents a framework for aligning strategy, organization and technology to support business processes efficiently and effectively. Participants will focus on lifecycles for implementing business systems, as well as all applicable project management techniques including financing, staffing, scheduling and monitoring. Class members will participate in a process and systems redesign team project within their organization.

    Strategic Management of Technology (non credit)

    This module aims to provide you with fundamental strategies and frameworks to analyze and provide insights into technology planning, understanding technology trends and breakthroughs as well as assessing and aligning their value to the business. Investing in the right technologies over the lifecycle of products and businesses places great demands on management and decision processes. We will study important concepts and frameworks around the technology adoption curve, developing product strategy, managing disruptive technology adoption, and compelling value creation. The goal of strategic technology management is to contribute to the value of the enterprise and effective management of this kind can help firm gain competitive advantages, create new opportunities and managing through strategic dissonance. The module will be interactive and student participation will be encouraged. We will include at least one case study and some short assignments.

    • Instructor(s): Syed Hussain

    Effective Speaking and Writing (non credit)

    Communication is the lifeblood of any organization. Being able to share ideas orally or on paper is critical to you as managers. This hands-on module is designed to assist you in developing your strengths and minimizing your weaknesses as a communicator. By the end of the two and half days, you should be more confident, credible and clear. We will address such issues as: eliminating barriers to communication, handling nerves, understanding the audience, clarifying the message, organizing and structuring ideas to aid retention, designing visuals, and refining your work.