Morning: Orientation, Program Overview and Utility Opportunities and Challenges
Afternoon: Utility Strategy
The Utility by the Numbers- Important Financial Tools for Utility Managers
Capital Project Analysis and Accessing Capital Markets
Becoming a More Effective Leader
Morning: Public Policy
Afternoon: Emerging Trends
Fundamentals of Rate Regulation
Rate Setting Regulation Exercise
Executive Presentation Skills
Morning: The “Customer Experience”
Afternoon: Stakeholder Negotiations
Capstone Session - Strategic Plan Presentations and Evaluations
The Utility Management Certificate
The Utility Management Certificate program is scheduled for two, week-long segments Monday through Friday.
The program is delivered at the Willamette University Portland Center in the Pearl District (905 NW 12th Avenue, Suite 110, Portland, Oregon).
Applications being accepted for the next session: October 6-10 and November 3-7, 2014 (This is a Two Week Program, with Session 1 in October and Session 2 in November). Students must attend both sessions to complete the certification requirements.