Faculty Directory

Lisbeth Claus

Lisbeth Claus

"Increasingly, it falls to human resource professionals to manage the "soft side" of today's global industry and to examine the cultural and human challenges facing organizations."

Message

Domestic HR practitioners can no longer ignore the global nature of human capital. Increasingly, it falls to human resource professionals to strategically manage human talent in today's global environment and to examine the cultural and human challenges facing successful business, government, and not-for-profit enterprises. Global talent and performance management, virtual teamwork, global leadership development, cross-cultural savvy, HR metrics, work-life balance, international ethics and global CSR are some of the important areas where human resources can add value and play a strategic role.

Biography

Along with her role as Professor of Global HR, Lisbeth Claus also served as interim Associate Dean of the Atkinson Graduate School from 2007 to 2008. Prior to joining Willamette University, she held faculty and administrative positions at the Monterey Institute of International Studies and managerial positions at Safeway Inc. and Maritz Inc.

Dr. Claus has been published widely in academic and professional journals on subject matters related to global HR, performance management of multinational companies, and global workforce employer duty of care issues. A frequent keynote speaker at national and international HR conferences, she is the co-author of a leading textbook, Briscoe, Schuler and Claus, International Human Resource Management (3rd edition), Routledge, 2009.

She frequently delivers multi-day strategic HR seminars in North America, Europe, Africa and Asia for country and regional HR managers. She was the 2003 President of SHRM Global (then the international division of the Society for Human Resource Management). In 2004, SHRM commissioned her to design the GPHR (Global Professional Human Resources) Certification Preparation Course.  She also served as a subject matter expert for the development of the SHRM Global Learning System and was a member of the Global HR Special Expertise Panel (2005-2008).

Education

  • Ph.D., Saint Louis University
  • M.B.A., University of San Francisco
  • M.A., K.U. Leuven (Belgium)
  • B.A., K.U. Leuven (Belgium)
  • SPHR (Senior Professional in Human Resource Management)
  • GPHR (Global Professional in Human Resource Management)

Areas of Instruction

Managing Organizations, Global Human Resource Management.

Research Interests

Global human resource management, global performance management, employer duty of care for the global workforce.

Selected Professional Activities

Content expert, instructional designer, and train-the-trainer of the SHMR/GPHR certification preparation course; SHRM Global Expert Panel Member, 2006-2007; President, SHRM Global Forum, 2003; Vice President Finance, Executive Committee, Chair Membership and Chapter Outreach Committee, Board of Directors, SHRM Global Forum, 2001-2002; Member, Academy of Management; Instructional design advisor for Safeway, Inc.'s Retail Leadership Development Program; Accredited BELBIN e-interplace and Team Role Trainer.

Selected Publications

Downolad a PDF Copy of Lisbeth Claus' Publications List

2012

Claus, L. (2012). Duty of Care and Travel Risk Management Global Benchmarking Study. European Region.  London : AEA International Pte. Ltd.

2011

Claus, L.,  Patrasc, A.  & Bhattacharjee, S. (2011). The Interplay of Individual, Organizational and Societal Level Variables in Predicting Expatriate Performance. International Journal of Management, 28 (1).

Claus, L. (2011). Global Performance Management in MNCs: A Research Note,. European Journal of International Management, 5(2), 196-199.

Claus, L. (2011). Duty of Care and Travel Risk Management Global Benchmarking Study. London : AEA International Pte. Ltd.

Claus, L. (2011). Devoir de Protection et Gestion Risque Voyage : Etude Comparative Internationale. Paris: International SOS.

Claus, L. (2011). What are your duty of care obligations to international business travelers ? New Zealand HR Magazine, March, 2011.

Claus, L. (2011). Protéger ses salariés à l’étranger. Une nouvelle responsabilité pour les DRH ?  Personnel, No 217, février 2011.

2010

Claus, L. and Yost, R. (2010). A Global View of University Risk. URMIA Journal, August, 23-38.

Claus, L. (2010). Duty of care of employers for protecting international assignees. Effectif,  Vol. 13, No. 4, pp. 21-23, 2010.

Claus, L. (2010). Le devoir de protection des employeurs à l’égard des employés à mobilité mondiale. Effectif, vol 13, No. 4, pp.32-34, 2010.

Claus, L. (2010). Duty of care of employers for protecting international assignees. Effectif, vol 13, No. 4, pp.21-23.

Claus, L. (2010). Employers’ Duty of Care: Protecting Assignees, Dependents, and Business Travelers. Innovation, Vol. 36. No. 1, 7-8.

Claus, L. (2010). International Assignees at Risk: Employers have a duty of care for workers around the globe. Your Employer’s Duty of Care Responsibilities. HR Magazine, Vol. 55, No. 2, 73-75.

2009

Claus, L. and Hand, M. (2009). Customization Decisions Regarding Performance Management Systems of Multinational Companies: An Empirical View of Eastern European Firms. International Journal of Cross Cultural Management 9(2), 237-258.

Claus, L. and Briscoe, D. (2009). Employee Performance Management Across Borders: A Review of Relevant Academic Literature. International Journal of Management Review 11(2), 175-196.

Claus, L. (2009). Le Devoir de Protection des employeurs à l’égard des expatriés, de leurs personnes à charge et des voyageurs d’affaires. Livre Blanc, Paris: International SOS.

Claus, L. (2009). Duty of Care of Employers for Protecting International Assignees, their Dependents, and International Business Travelers. White Paper, London: AEA International Pte. Ltd.

Claus, L. (2009), Lead subject matter expert. Global Learning System: Workforce Relations and Risk Management (Module 5), Alexandria, VA: Society for Human Resource Management and Sage Learning Systems.

Claus, L. (2009). The Employer’s Duty of Care Responsibilities for Employees Crossing Borders: A First Person Global HR Account. SHRM Global Online, September.

2008

Claus, L. and Briscoe, D. (2008). Introduction (Special Issue on Global Performance Management in the European context.). European Journal of Management 2(2), 128-231.

Claus, L. (2008). Employee Performance Management in MNCs: Reconciling the Need for Global Integration and Local Responsiveness. European Journal of Management 2(2), 132-153.

Briscoe, D., Schuler, R.and Claus, L. (2008). International Human Resource Management. 3rd edition, London/New York: Routledge.

Claus, L. and Briscoe, D. (2008). Employee Performance Management Across Borders: A Review of Relevant Academic Literature. Reprinted in Chapter 13 In: Budhwar, P., Schuler, R.S. and Sparrows, P. (eds.), Major Works in International Human Resource Management. Volume II: International HRM: The MNE Perspective—Compensation and Performance Management.

Briscoe. D. and Claus, L. (2008). ‘Employee performance management: Policies and practices in multinational enterprises’, in Varma, A. Budhwar, P. S. and DeNisi, A. (eds) Performance Management Systems: A Global Perspective Pp.15- 39, London: Routledge.

Claus, L. (2008). What Global HR Practitioners Need to Know About the New Labor Contract Law of China, SHRM Legal Report, November.

Claus, L. (2008). A New Face of Diversity; Tattoos in the Workplace Inside Business, Statesman’s Journal, May.

Claus, L. (2008). Preparing Talent for the Global Environment: HRD for emerging multinationals. National HRD Network Journal.

2007

Claus, L. (2007). Get a Virtual Grip. People Management, 23 August.

Claus, L. (2007). Employee Retention, Best Practices in Keeping and Motivating Employees. B2B Willamette Valley Magazine, March, p. 11.

2006

Claus, L. (2006). Global HR at Teva, Case Study and Teaching Note. Thunderbird International Business Review, 48(6): 891-905.

Claus, L. (2006). Global Human Resource Management Certification Preparation Course, Train-the-Trainer Guide, Alexandria, VA: Society for Human Resource Management

2005

Claus, L. (2005). International Assignment Types and Employee Development. Current Issues in Management 11, 199-218.

Claus, L. and Vloeberghs, D.(2005). Voorwaarden tot het uitbouwen van een HRM-loopbaan. Vergelijking tussen de situatie in Belgie en Nederland en de rest van de wereld. Tijdschrift voor HRM.

Claus, L. (2005). Global Human Resource Management Certification Preparation Course, Participant Guide, Alexandria, VA: Society for Human Resource Management.

Claus, L. and Collison, J. (2005). The Maturing Profession of Human Resources: Worldwide and Regional View. Survey Report. Alexandria, VA: Society for Human Resource Management.

2004

Claus, L. and Collison, J.(2004). HR Professionalism: Current Perceptions of US HR Practitioners, Problems & Perspectives in Management 1(4): 111-124.

Claus, L. et al. (2004). Worldwide Benchmark Study. Emerging Trends in Global Mobility: The Assignee Perspective Research Report. Cendant Mobility.

Claus, L. and Collison, J. (2004). Obstacles and Development in the Maturing of Human Resources: Worldwide and Regional View Survey Report. Alexandria, VA: Society for Human Resource Management.

Claus, L. and Collison, J. (2004). The Profile of the Maturing of Human Resources: Worldwide and Regional View Survey Report. Alexandria, VA: Society for Human Resource Management.                                                       

Claus, L. and Collison, J. (2004). The Maturing of the HR Profession in the United States. Alexandria, VA: Society for Human Resource Management.

Claus, L. and Collison, J. (2004). The Maturing Profession of Human Resources Worldwide. Summary Report for Argentina. Alexandria, VA: Society for Human Resource Management.

Claus, L. and Collison, J. (2004). The Maturing Profession of Human Resources Worldwide. Summary Report for Belgium. Alexandria, VA: Society for Human Resource Management.

Claus, L. and Collison, J. (2004). The Maturing Profession of Human Resources Worldwide. Summary Report for Brazil. Alexandria, VA: Society for Human Resource Management.

Claus, L. and Collison, J. (2004). The Maturing Profession of Human Resources Worldwide. Summary Report for Canada. Alexandria, VA: Society for Human Resource Management.

Claus, L. and Collison, J. (2004) The Maturing Profession of Human Resources Worldwide. Summary Report for Chile. Alexandria, VA: Society for Human Resource Management.

Claus, L. and Collison, J. (2004). The Maturing Profession of Human Resources Worldwide. Summary Report for China. Alexandria, VA: Society for Human Resource Management.

Claus, L. and Collison, J. (2004). The Maturing Profession of Human Resources Worldwide. Summary Report for Colombia. Alexandria, VA: Society for Human Resource Management.

Claus, L. and Collison, J. (2004). The Maturing Profession of Human Resources Worldwide. Summary Report for Dominican Republic. Alexandria, VA: Society for Human Resource Management.

Claus, L. and Collison, J. (2004). The Maturing Profession of Human Resources Worldwide. Summary Report for Egypt. Alexandria, VA: Society for Human Resource Management.

Claus, L. and Collison, J. (2004). The Maturing Profession of Human Resources Worldwide. Summary Report for France. Alexandria, VA: Society for Human Resource Management.

Claus, L. and Collison, J. (2004). The Maturing Profession of Human Resources Worldwide. Summary Report for Israel. Alexandria, VA: Society for Human Resource Management.

Claus, L. and Collison, J. (2004). The Maturing Profession of Human Resources Worldwide. Summary Report for Japan Alexandria, VA: Society for Human Resource Management.

Claus, L. and Collison, J. (2004). The Maturing Profession of Human Resources Worldwide. Summary Report for Korea. Alexandria, VA: Society for Human Resource Management.

Claus, L. and Collison, J. (2004). The Maturing Profession of Human Resources Worldwide. Summary Report for Mexico. Alexandria, VA: Society for Human Resource Management.

Claus, L. and Collison, J. (2004). The Maturing Profession of Human Resources Worldwide. Summary Report for the Netherlands. Alexandria, VA: Society for Human Resource Management.

Claus, L. and Collison, J. (2004). The Maturing Profession of Human Resources Worldwide. Summary Report for New Zealand. Alexandria, VA: Society for Human Resource Management.

Claus, L. and Collison, J. (2004). The Maturing Profession of Human Resources Worldwide. Summary Report for South Africa. Alexandria, VA: Society for Human Resource Management.

Claus, L. and Collison, J. (2004). The Maturing Profession of Human Resources Worldwide. Summary Report for Spain. Alexandria, VA: Society for Human Resource Management.

Claus, L. and Collison, J. (2004). The Maturing Profession of Human Resources Worldwide. Summary Report for Thailand.  Alexandria, VA: Society for Human Resource Management.

Claus, L. and Collison, J. (2004) The Maturing Profession of Human Resources Worldwide. Summary Report for Turkey. Alexandria, VA: Society for Human Resource Management.

Claus, L. and Collison, J.. (2004). The Maturing Profession of Human Resources Worldwide. Summary Report for the United States. Alexandria, VA: Society for Human Resource Management.

Claus, L. and Collison, J. (2004). The Maturing Profession of Human Resources Worldwide. Summary Report for Quebec. Alexandria, VA: Society for Human Resource Management.

Claus, L. and Collison, J. (2004).The Maturing Profession of Human Resources Worldwide. Summary Report for North America. Alexandria, VA: Society for Human Resource Management.

2003

Claus, L. (2003). Similarities and Differences in Human Resource Management in the European Union. Thunderbird International Business Review 45(6) 729-755.

Claus, L., Trompenaars, F.  and Gundling, E. (2003). Global Learning System: Global Organizational Effectiveness and Employee Development (Module 2), Alexandria, VA: Society for Human Resource Management and Sage Learning Systems (Lead subject matter expert).

2002

Claus, L., Vloeberghs, D. and Pichault, F. (2002). Belgian-style Human Resource Management: A Case of Mistaken Identity. European Management Journal 20(4):438-446.

Cohen, D. and Claus, L/ (2002). The Many Faces of Leadership. Global HR, October, 27-29.

Claus, L. (2002). Value-Added Global Human Resources? The HR Bulletin, NCHRA, March.

2001

Claus, L. (2001). EuroHRM: The Context(s) of Human Resource management(s) in the European Union. SHRM Foundation, May 2001.

Phillips, R. and Claus, L. (2001). Corporate Social Responsibility and Global HR. International Focus.

Claus, L. (2001). The Future of HR. Workplace Visions, No. 6, p. 2-3.

Claus, L. (2001). 21st Century Challenges and Opportunities for Global HR?”CCHRA Notes, November.

Claus, L. (2001). Heeft uw bedrijf een rampenplan? HRMagazine, November, p. 16.

Claus, L. (2001). Disaster Recovery Hits Home. Globalhr, October, p.17.

Claus, L. (2001). Pink Slip Party. Globalhr, August, p. 56-7.

Claus, L. (2001). Spreading the Knowledge. Globalhr, May, p. 51.

Claus, L. (2001). Seeking Compensation. Globalhr, November/December, 19, p. 51.