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Employee Assistance Program

Willamette University knows that faculty and staff encounter challenges in both their professional and personal realms. We also realize that a challenge in either area is very likely to affect the other. The health and well-being of our faculty and staff are important and our Wellness Program seeks to provide an environment which honors the whole person and encourages all employees to explore ways in which to improve their social, emotional, mental, and physical well-being.

One component of our Wellness Program is the employee assistance program (EAP). This is a free and confidential service provided by the University for our faculty, staff and their families who may encounter professional and/or personal challenges. No one is immune from problems, and usually they can be overcome. Sometimes though, the issue will persist and become serious enough to affect your life, personally and professionally. In these situations, speaking to an educated and professionally-trained counselor may be able to help. This benefit however, is not just for crises and challenges. Cascade Centers is a great resource for counseling, work/family life, legal/financial resources, personal wellness coaching, concierge services, a home ownership program, identity theft and tools for managers/supervisors.

Confidential Services

All services provided by Cascade Centers, Inc. and their Self-Help website or Listening Library, are strictly confidential. Use is neither tracked electronically nor reported to Willamette University, except in the aggregate. A vital part of the program's success and is its confidentiality, and participation will be treated in accordance with all state and federal laws. Faculty, staff, and their families may receive five (5) free counseling sessions per year, per incident (e.g. work issues/conflicts, depression, stress management).

Counseling: Available 24/7 for crisis or non-crisis situations (marital issues, work issues, depression, stress, grief, and others)

Work/Family Life: Assist you with locating resources and information related to managing your personal and professional life

Cascade Personal Wellness: Unlimited access to wellness coaches for assistance in making lifestyle changes - fitness, smoking cessation, or chronic conditions

Cascade Personal Advantage: Resource for employees and families to manage stress

Identity Theft: Unlimited phone consultations for ID theft, recovery, support and prevention

Financial Support: Assistance with financial planning, budgeting, investments, credit counseling, loans/mortgages, social security

Childcare: Infant to college-age information and resources for childcare, education, parenting and adoption

Eldercare: Assistance in finding the solutions to the aging needs of parents and ourselves - housing, home health, community services, legal and medical concerns

The Line: An anonymous information line available to employees and their dependents who are seeking information about general mental health and EAP services

Home Ownership Program: A no cost, no obligation consultation program for those looking to buy, sell or refinance

Concierge Services: Cascade will retrieve information and resources to alleviate stress from your busy life

2009 Quarterly Newsletters:

Cascade Centers, Inc. provides wonderful and informative newsletters for our employees to offer information, articles, resources, and links that are useful, interesting, and serve to remind you, your family, and co-workers of the many services that are available to them.

• Winter 2009 - Holiday tips, How to fight SAD, Flu shots
• Spring 2009 - Attitudes, home security, Long-term Care, Savings
• Summer 2009 - Effective Communication, Recession must-haves
• Fall 2009 - Stress & Money, Fire prevention

• September 2009 - Diabetes Prevention
• October 2009 - Vitamin D - Why we need it, How much do we need, etc
• November 2009 - Physical Activity in the Workplace
  

Contact Information

Availability: 24/7

Phone:
503.588.0777 (local)
800.433.2320 (toll-free)

Email: info@cascadecenter.com

Address: Cascade Centers, Inc.
             7180 S.W. Fir Loop, Suite 1A
             Portland, OR 97223-8023

Web page: www.cascadecenter.com

Personal Wellness Web Page