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 Associate Director of Advancement Services - Annual Giving and Advancement Services 

Willamette University announces a full-time position for an Associate Director of Advancement Services. The Office of Advancement Services is the keeper of the Willamette community, in many ways.  The ability to store and extract data on our constituents plays a critical role in building and sustaining a vital alumni body and base of support.  Advancement Services, by virtue of its role in maintaining the alumni and development database, is the guardian of this data and its integrity.  The Associate Director of Advancement Services serves as the primary manager of the data.

Under the supervision of the Senior Director, the Associate Director will deliver high quality reporting services.  He/she will develop customized reports in SQL, and create processes for electronic transfer of information into statistical and reporting tools to facilitate data manipulation, analysis, and report generation.  The Associate Director will develop and execute strategies for continuous quality improvement in services to and communications with departments and other University constituencies that utilize alumni and parent data.

The work involves focus and precision in manipulating complex demographic and financial information.   Work may include regularly-scheduled data retrieval as well as ad hoc, periodic or sporadic requests of varying kinds.  The Associate Director is expected to not only be able to build accurate reports and data sets, but to converse easily with non-technical end users about their needs and provide direction and clarity to improve the quality and functionality of their requested data.

The position of Associate Director of Advancement Services is a 12-month administrative appointment.  Salary is commensurate with experience and qualifications and offers an attractive benefits package.

Duties and Responsibilities

The duties and responsibilities of this position include, but are not limited to the following functions which, are not listed in any particular order of significance:

1. Develop, test, and provide reports in a timely manner in support of all development and alumni relations programs as well as other University programs which rely on advancement data.
2. Serve as primary quality assurance manager for advancement data, having developed a deep knowledge of the database, its structure, tables and procedures.
3. Gain a thorough and complete knowledge of all aspects of data entry into the University's fundraising database.
4. Working with IT, build and execute a testing plan to ensure new software releases and upgrades are implemented successfully.
5. Regularly address critical needs which occur on short notice and will require immediate attention. Organization, prioritization, judgment, and problem-solving skills will be challenged.
6. Serve as primary liaison between non-technical end users and IT staff regarding complex reporting needs that require the assistance of IT. Must be able to interpret requests and translate them into technical terms.
7. Understand and utilize a variety of database software to design, develop, test and deploy ad hoc reports.
8. Import and export data between ancillary databases and software tools.
9. Perform database programming functions such as building and updating virtual fields, database structures and report generation.
10. Develop user documentation of system processes, procedures, and training.
11. Train new staff on database information access and reporting tools.
12. Perform other duties as assigned.

Qualification Standards 

1. A Bachelor's degree and three years of prior work experience managing data requests required.
2. Demonstrated ability to write SQL programs, create downloads, and develop reports.
3. Ability to retrieve data accurately and in a timely manner.
4. Prior database management experience preferred.
5. Experience utilizing a variety of database software to design ad hoc reports.
6. Prior experience with Benefactor, Colleague, or other advancement database products preferred.
7. Demonstrated ability to manage multiple projects simultaneously.
8. Must be able to meet deadlines, think strategically, and analyze financial information.
9. Positive attitude and strong work ethic.
10. Personal integrity and ability to appropriately handle confidential and sensitive information.
11. Proven ability to establish and maintain collaborative working relations with both internal and external constituents.
12. Successful clearance of a criminal conviction record check.

Application Packet

All application materials must include the following information:

• A cover letter of application addressing the required/desired qualifications and presenting any other applicant characteristics which deserve emphasis
• A current, complete resume or curriculum vitae
• Three names of professional references with contact information [title, place of activity, mailing address, telephone number, e-mail address] who are readily accessible and would provide a letter of reference if requested to do so. Please indicate briefly how you have been associated with the referent.
• Confidential Applicant Information form 

How to Apply

Only complete packets will be reviewed by the screening committee. It is important that your application clearly indicate that you meet the minimum qualifications for the position. Please include enough relevant training and experience to demonstrate that you possess the minimum qualifications.

Electronic submission is strongly encouraged.  Application material may be submitted in person, mailed, or faxed.

Application Deadline

Initial screening will begin on October 23, 2009; open until finalists are selected.

Human Resources
Willamette University
900 State Street
Salem, OR 97301

Email: human-resources@willamette.edu
Fax: (503) 370-6570

*Our  office hours are Monday - Friday 7:30 a.m. - 5:00 p.m.

Believing that diversity contributes to academic excellence and to rich and rewarding communities, WU is committed to recruiting and retaining a diverse faculty, staff and student body. We seek candidates, particularly those from historically under-represented groups, whose work furthers diversity and who bring to campus varied experiences, perspectives and backgrounds.