Frequently Asked Questions

  1. Where are you located?
  2. What does the Service Center do?
  3. My ID card isn’t working, what do I do?
  4. If I need to pay or appeal a citation, what do I do?
  5. How do I load Compass Cash on my card?
  6. I have questions about the Sparks Membership card – who do I talk to?
  7. How do I reserve a room or space?

1. Where are you located?

We are located in the University Services Building, to the west of the College of Law; our main entrance is on the north side of the building.


2. What does the Service Center do?

Lots of things! We can help with ID card issues, building and room access needs, parking permits, bus passes, bike locks, pepper spray, and lots more. If you’re not sure, just give us a call or come on by the office.


3. My ID card isn’t working, what do I do?

Call the Service Center; if it is after our business hours, call Campus Safety at 503-370-6911.


4. If I need to pay or appeal a citation, what do I do?

Leran more about parking related (including citations) matters.


5. How do I load Compass Cash on my card?

Follow our compass cash instructions.


6. I have questions about the Sparks Membership card – who do I talk to?

Call Campus Recreation at 503-370-6892.


7. How do I reserve a room or space?

Go to the EMS system.