1098-T Information

Access to Your 1098-T Statement

Your electronic 1098-T statement can be accessed using the following links:

  • TouchNet Bill+Payment for current students and recently graduated students who still have access. Your login credentials are the same as your Willamette email account.
  • Heartland ECSI for former students who no longer have access to Bill+Payment.
    • Our school code is Q5
    • Your account number is your student ID number
    • Missing your password? ECSI customer care can assist at 1-866-428-1098.

Frequently Asked Questions

  1. What is Form 1098-T?
  2. What are qualified education expenses?
  3. Will I receive a copy of the 1098-T in the mail?
  4. Is my 1098-T available online?
  5. Can authorized users access the 1098-T in Bill+Payment?
  6. What constitutes the payments figure in Box 1?
  7. Why is Box 2 on the 1098-T blank?

1. What is Form 1098-T?

Form 1098-T is an IRS form that is distributed in late January to students who had qualified education expenses during the previous calendar year. The form, in conjunction with personal financial records, can be used by students and their families to compute an education tax credit or deduction for their tax return. However, receipt of the 1098-T does not automatically make a student eligible for an education-related tax credit or deduction. Please consult a tax adviser or read about education-related tax credits and deductions on the IRS website at www.irs.gov.


2. What are qualified education expenses?

Qualified education expenses are tuition and certain related expenses required for enrollment or attendance at the University. The following are qualified education expenses at Willamette University: tuition charges, mandatory student fees, and certain fees required for courses. Other charges, including housing and meal plans, are not considered qualified education expenses for purposes of the 1098-T.

For more information on qualified education expenses, please consult Publication 970 or similar resources on the IRS website at www.irs.gov.


3. Will I receive a copy of the 1098-T in the mail?

Willamette University prepares a 1098-T for any student who made payments for qualified education expenses during the calendar year. The 1098-T is mailed no later than January 31. Please note that students who consent to electronic delivery of the 1098-T will receive an e-mail notification that the form is available online. Students who agree to electronic distribution of the 1098-T will not receive a paper copy.

Please note: Per IRS regulations, Willamette University is not required to provide the 1098-T form to students in the following instances:

  1. Students whose qualified tuition and related fees are entirely waived, or paid entirely with scholarships or grants.
  2. Students who are not U.S. citizens (unless requested by the student).
  3. Students who were only enrolled in courses for which no academic credit is offered.
  4. Students whose qualified tuition and related expenses are covered by a formal billing arrangement between an institution and the student's employer, or a government entity.


4. Is my 1098-T available online?

The 1098-T is available through TouchNet Bill+Payment at the end of January each year.

If you are no longer a student at Willamette University and you no longer have access to Bill+Payment, you can find your 1098-T forms at Heartland ECSI. When logging in, please remember that our school code is Q5 and your account number is your Willamette student ID number. If you forgot your password, you can call ECSI customer support at 1-866-428-1098.

Note: In certain instances (see FAQ #3), Willamette is not required to provide a 1098-T. 


5. Can authorized users access the 1098-T in Bill+Payment?

Those who were granted "authorized user" access in TouchNet's Bill+Payment prior to December 31, 2017 may have trouble viewing their student's 1098-T online even though the student has access on his or her login.

Prior to that date, the authorized user agreement may not have contained language allowing users access to their student's 1098-T. However, this is easily fixed. Please have your student take the following steps:

  1. Log in to TouchNet Bill+Payment
  2. Under My Profile Setup, click Authorized Users
  3. To the right of the name of the user, click Action and then Edit
  4. A pop-up window will open. The second item is the option for the 1098-T
  5. Click the Yes button to grant access, then click Update User


6. What constitutes the payments figure in Box 1?

Per IRS regulations, amounts reported as payments in Box 1 include the following: personal payments, loan amounts (amounts that will need to be paid back to a lender, such as Stafford loans and Plus loans), and scholarships/grants received during the calendar year for qualified education expenses less any refunds issued due to overpayments on the account. Total payments reported in Box 1 cannot exceed the amount of applicable qualified education expenses (see FAQ #2).


7. Why is Box 2 on the 1098-T blank?

The IRS requires colleges and universities to report either payments made by students for qualified expenses ("payment method", Box 1) or amounts billed to students for qualified expenses ("billing method", Box 2). Willamette University has elected to use the payment method to report the 1098-T. As a result, the University reports amounts paid by students for qualified education expenses (Box 1) and does not report amounts billed to students (Box 2). This does not negate the relevance of amounts billed for qualified education expenses. We have provided supplemental information detailing your student account activity (including amounts billed during the year) below your 1098-T statement. We hope this information will prove helpful in determining your eligibility for an education-related tax deduction or credit. Please consult a tax adviser or the IRS website at www.irs.gov for specific questions regarding education-related tax credits and deductions, or for questions related to college savings plan distributions. Please contact the Student Accounts Office at (503) 370-6710 for questions on the amounts reported on the 1098-T or your student account activity.