Configuring MS Outlook for Authenticated SMTP

Authenticated SMTP allows you to use Willamette University's outgoing mail server even when you are not connected to our network. Willamette will verify your username and password for all outgoing mail. This document will help you configure your Microsoft Outlook program to use the Authenticated SMTP system.

Important Note for Windows Users: Your antivirus program needs to also be configured to allow successful authentication of email. Instructions on how to configure Symantec AntiVirus to allow this are included below.

If you have any problems, contact the WITS Help Desk (x6767 or wits@willamette.edu).

Configure Outlook for Authenticated SMTP:

  1. Open your Outlook program.
  2. Click on Tools.
  3. Click on E-mail Accounts.

  4. In the settings window, click on View or Change existing e-mail accounts.
  5. Click Next.
    .
  6. Select your Willamette email account and click Change.
  7. Make sure the Outgoing mail server is smtp.willamette.edu.
  8. Click the More Settings button.
  9. Click on the Outgoing Server Tab.
  10. Select My Outgoing Server (SMTP) requires authentication.
  11. Choose Use same settings as my incoming mail server.
  12. Click the Advanced Tab.
  13. Under Server Port Numbers, change the Outgoing server number to 465.
  14. Check the box labeled This server requires an SSL-secured connection..
  15. Click OK.
  16. At the E-Mail Accounts screen Click Next.
  17. Click Finish
  18. Restart MS Outlook.

Outlook is now configured to use Authenticated SMTP.

Sending mail with authenticated SMTP.

Disabling the email scanning feature of Symantec AntiVirus

    1. Open the Symantec Antivirus Client.
    2. Click on the Configure menu.
    3. Click on Internet E-Mail Auto-Protect.
    4. Uncheck the Enable Internet E-mail Auto-Protect checkbox.
    5. Click OK.

Symantec AntiVirus is now configured properly to allow Authenticated SMTP to work.