Configuring Mozilla Thunderbird for Authenticated SMTP

Authenticated SMTP allows you to use Willamette University's outgoing mail server even when you are not connected to our network. Willamette will verify your username and password for all outgoing mail. This document will help you configure your Thunderbird program to use the Authenticated SMTP system.

***Important Note for Windows Users***: Your antivirus program needs to also be configured to allow successful authentication of email. Instructions on how to configure Symantec AntiVirus to allow this are included below.

If you have any problems, contact the WITS Help Desk (x6767 or wits@willamette.edu).

Configure Thunderbird for Authenticated SMTP:

  1. Open your Thunderbird program.
  2. Click on tools.
  3. Click on Account Settings
    .
  4. In the settings window, click on Outgoing Server(SMTP).
  5. Type smtp.willamette.edu in the Server Name field.
  6. Change the Port number to 587.
  7. Put a check in the box Use name and password.
  8. Type your Willamette Username in the User Name field.
  9. Under Use secure connection: click the TLS button.
  10. Click OK.

Thunderbird is now configured to use Authenticated SMTP.

Sending mail with authenticated SMTP.

Sending email with authenticated SMTP.

    1. Compose your email as usual.
    2. Click Send.
    3. A pop-up will appear: enter your Willamette password.
    4. WITS recommends you do not check the box labeled Use Password Manager to remember this password.
    5. Click OK. Your email is now sent.
    6. You will only be prompted once per session to type in your password. If you close and re-open Thunderbird you will have to enter your password again for the new session.

 

Disabling the email scanning feature of Symantec AntiVirus

    1. Open the Symantec Antivirus Client.
    2. Click on the Configure menu.
    3. Click on Internet E-Mail Auto-Protect.
    4. Uncheck the Enable Internet E-mail Auto-Protect checkbox.
    5. Click OK.

Symantec AntiVirus is now configured properly to allow Authenticated SMTP to work. NOTE: If the Enable Internet E-Mail Auto-Protect is dimmed, preventing you from making this change, then you probably have a university-owned laptop which has been incorrectly configured for access to Willamette's antivirus server. You will need to contact WITS to get this corrected.