These instructions contain all the information that is necessary to configure Outlook Express 5.0/6.0 for Windows for accessing your Willamette e-mail account. Configuring Outlook Express 4.5 and Outlook Express 5 or Entourage for Macintosh is similar, but some menus and dialog boxes are different. For more information on your version of Outlook Express, refer to the Outlook Express Help menu. For complete information on all of Microsoft's products, visit the Microsoft Support Center: http://support.microsoft.com/

WITS fully supports Netscape for e-mail and news; support for Outlook Express is limited to this document. If you want to try Netscape instead, detailed instructions are available on the WITS web site:
http://www.willamette.edu/wits/resources/docs/netscape/

You should make sure that your Internet connection is already configured and functioning properly before you attempt to setup Outlook Express. If you have not yet configured your Internet connection, more information is available on the WITS web site: http://www.willamette.edu/wits/services/network/

To configure Outlook Express for your Willamette e-mail account, follow these instructions. For more information on the items in any dialog box, click the "?" in the top-right corner of the dialog box, then click on the item you want to read about.

1. Start Outlook Express.
2. Choose Tools > Accounts.
3. Click on the Add button, then select Mail.
4. The Internet Connection Wizard will start.
5. Type your name in the box.
6. Click Next.
7. Enter your complete e-mail address in the box (e.g., mmouse@willamette.edu).
8. Click Next.
9. Select My Incoming mail server is an IMAP server (use the list button at the right edge of the box to choose IMAP).
10. Under Incoming mail (POP3, IMAP or HTTP) server, enter: mail.willamette.edu
    
11. Under Outgoing mail (SMTP) server, choose one of the following:
    1. If you're on campus or you are using Willamette's dial-up service: smtp.willamette.edu
    2. If you're off campus, using an ISP (such as AOL, Earthlink, AT&T, Qwest, etc.), then use the outgoing (SMTP) server provided by the ISP. Such information can usually be found in the ISP's documentation, on their website, or by contacting their customer service department.
12. Click Next.
13. In the Account name: box, type your Willamette network login name (not your full e-mail address; e.g., mmouse).
14. Leave the Password: box blank (you should enter your password each time you login).
15. Clear the Remember password box (if it is checked).
16. Click Next.
17. Click Finish to return to the Internet Accounts screen.
18. Click on the Mail tab, select your mail account, then click on the Properties button.
19. On the General tab:
    1. You can change the name of your Mail Account to anything you like. Under User Information you should see your Name and your E-mail address. Organization is optional (Willamette University is a good choice). You don't need to enter a Reply address (unless you want replies to your messages to go to a different address).
20. The information on the Servers tab should already be filled in correctly, but you can check the settings and configure some options on this tab.
21. On the IMAP tab:
    1. The default values under Special Folders will store your sent mail and drafts in the folders indicated. If you don't want to store this information, clear the checkbox next to Store special folders on IMAP server.
22. The default settings on the other tabs are correct.
23. Click OK to return to the Internet Accounts screen.

You will now configure Willamette's LDAP directory server (allows you to look up Willamette e-mail addresses).

1. Click on the Add button, then select Directory Service.
2. Type ldap.willamette.edu in the Internet directory (LDAP) server: box.
3. Do not check the My LDAP server requires me to log on box.
4. Click Next.
5. Under Do you want to check addresses using this directory service? select Yes.
6. Click Next.
7. Click Finish to return to the Internet Accounts screen.
8. Click on the Directory Service tab, select your account (ldap.willamette.edu, unless you have already renamed it), then click on the Properties button.
9. On the General tab:
   1. The Directory Service Account can have any name (Willamette is a good choice, so you can rename the account here. Typically, the account will be named ldap.willamette.edu as a result of completing the previous step).
   2. The server name (ldap.willamette.edu) should already be filled in.
   3. Make sure the Check names against this server when sending mail box is checked.
10. On the Advanced tab:
    1. Type o=willamette.edu in the Search base: box.
11. Click OK to return to the Internet Accounts screen.
12. You will see other Internet Directory Services listed on the Directory Services tab. They are all pre-configured. None of these services are useful for verifying Willamette addresses. If you want to use any of them to verify other addresses, select the service, then click on the Properties button. Check the Check names against this server when sending mail box.

    OPTIONAL: Configure Willamette's news server (allows you to read Willamette newsgroups).

    1. Click on the Add button, then select News.
    2. Your name (as entered previously) should appear in the Display name: box.
    3. Click Next.
    4. Your e-mail address (as entered previously) should appear in the E-mail address: box.
    5. Click Next.
    6. Under News (NNTP) server:, type news.willamette.edu in the box.
    7. Click Next.
    8. Click Finish to return to the Internet Accounts screen.

13. Click Close.
    1. Outlook Express may ask "Would you like to download folders from the mail server you added?". Click Yes.
    2. Outlook Express may ask "Would you like to download newsgroups from the news server you added?". Click No.
    3. You may be prompted to log on. Do so, then click OK to return to the Outook Express main screen.
14. You should now be back at the Outook Express main screen.

Under Folders in the main Outlook Express screen, you will see an Inbox under Local Folders and an Inbox under the account name you just configured. The Inbox under your account name is your current Willamette inbox. You will also see the news server you configured, as well as some other folders under Local Mail and under your account name.

Finally, you will configure some Options and Internet Properties.

1. Choose Tools > Options.
2. On the General tab:
   1. Under General, check the boxes to enable the features you like and clear the boxes for the ones you want to disable.
   2. Under Send / Receive Messages, make sure you have checked Send and receive messages at startup and Check for new messages every ## minute(s). WITS recommends checking for new mail every 10 minutes.
   3. Under Default Messaging Programs, if it says This application is NOT ... you can click the Make Default buttons to make Outlook Express the default Mail and News handler.
3. On the Send tab:
   1. Under Sending, check any of these boxes you like. To get a description of what each check box enables, click the "?" in the top-right corner of the Options dialog box, then click on the item you want to read about.
   2. Under Mail Sending Format, HTML means you can format your messages using HTML. Plain Text means your messages cannot contain any formatting codes.
4. On the Maintenance tab, WITS recommends the following setting:
   1. Under Cleaning Up Messages, check the Purge deleted messages when leaving IMAP folders box.
5. On the Connection tab
   
   1. Click on the Change button.
   2. Under Dial-up settings, choose Never dial a connection, unless you have previously configured a dial-up service for use at home. If so, choose Dial whenever a network connection is not present. If you always dial in from home, then choose Always dial my default connection.
   3. Click on the Lan Settings button.
   4. Check the Automatically detect settings box.
   5. Click OK.
6. Click OK.

To read your incoming mail, click on the Inbox under the account name you just configured. If you have not already done so, you will need to enter your password.