Link: A-Z Index Link: Search WU Link: Support WU
 
Willamette University Willamette Integrated Technology Services
Link: Help Desk
Link: Services & Resources
Link: Academic Support
Link: Technical Support
Link: News
Link: About Us
Link: Contact Us
Resources

 

Help Documents Index

Other Resources:

Computer Labs

Software Downloads

Equipment Scheduling

WITS Policies

WITS Home

 


Webmail Attachments

***Note: This document assumes that you are already familiar with reading email messages and writing and sending an email message using Webmail.


Sending an attachment

Go to the message composition screen by clicking on the Compose link in the menu bar at the top of the Webmail screen.

At the bottom of the message composition screen, you should see a field labeled Attach:, with a Browse... button and an Add button.

To attach a file, you can either type the file's name and path into the field, or you can click on the Browse button to select the file you want. If you choose Browse, a window will open allowing you to select a file from your computer. Browse to the appropriate file, select it, then click Open. Now the name and path of the file you've chosen should appear in the Attach: field.

Once the appropriate filename appears, click the Add button. A new field should now appear underneath the Attach: field, showing the name of the of the file you just attached.

If you have more than one file you would like to attach, then repeat the same process above until all desired attachments are listed below the Attach: field.

If you make a mistake and would like to remove an attached file, simply check the box to the left of the filename, and click Delete selected attachments.

[Back to the top]


Receiving an attachment

When you receive an email message that includes an attachment, you will see the attached file displayed at the bottom of your message in a shaded area labeled Attachments:. The name and the size of the file should be included in the display.

If your web browser recognizes the file type, then you will also see an indication of what the web browser wants to do with that file type. In the example image shown here, the file type is .doc, and the web browser knows that .doc should be opened with an application, and the application it wants to use is msword.

Note that the filename ("resnet.doc" in the example image) is shown as a link. Also note that to the right of the information about the attached file, there is another link called download. Both of these links can be used to download and save the attached file, however they will behave somewhat differently.

Depending on your web browser and how it is configured, clicking on the filename of the attachment may not work properly. In some versions of Internet Explorer, the web browser will try to download the file and open it within the browser window. If the file is large or if it contains complex formatting, the download/display process may cause your web browser to hang or crash. Rather than clicking directly on the filename, try right-clicking on the filename, then selecting Save Target As or Save Link As to save the file to your hard drive.

You can also download an attachment by clicking on the download link. What you see after clicking download will depend on how your web browser is configured. In most cases, you will be asked to either Open or Save the document. It is recommended that you save the document before trying to open it.

***Note: When saving the attached file, make sure the file name appears exactly as it was shown in your email message. Occasionly Webmail has been known to append the wrong file extension onto attached files as they're being saved. If Webmail wants to save your file as .html or .php, but you know for sure that your file is really a Word document, then change the .html or .php to .doc.

Another possibility is that the web browser will ask you to save the document without giving you the option of opening it without saving. Go ahead and save the document, then try to open it after it has been saved.

A third possibility is that the web browser may attempt to open the document without giving you the option to save it first. If the file can be easily viewed from within the browser window, then this is not a problem. You can still save the file by right-clicking on it and selecting Save Target As.

[Back to the top]
[Webmail Home]

 

WITS - Willamette University - 900 State Street, Salem Oregon 97301 - 503-370-6004

Questions or comments on this site? webmaster@willamette.edu

Last Updated 07/31/03 aawhite@willamette.edu

Willamette University Willamette Integrated Technology Services