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Willamette Email Expiration FAQ

What is email expiration?

Email expiration is the process of having email messages automatically removed from the email message store based on some criteria, like age or size.

How does email expiration work at Willamette?

At Willamette, we do not expire any personal email with the exception of that in the folder called 'Trash'. The 'Trash' folder is commonly used by email clients to temporarily store email that has already been deleted by its recipient.

Email clients can be set to automatically purge the 'Trash' folder, but if they are not, this folder can get very large over time.

In order to keep from storing all of this deleted email indefinitely, we expire all messages older than 14 days that are in the 'Trash' folder.

How is the 14-day age limit calculated?

The 14-day age limit begins at the moment that a message is received in the INBOX. If you hold a message for 14 days and then move it to the 'Trash' folder, it will be removed that day.

What if I don't want my email to be deleted?

If you wish to save an important message, simply save the message to any other folder. If you're not in the habit of using email folders, you can create one or more folders to use for saving messages you receive that you don't want to leave in your INBOX.

Why expire Trash in the first place?

Until 'Trash' expiration was instituted, approximately 25% of the email stored at Willamette was residing in someone's 'Trash' folder. The 'Trash' folders were also backed up and stored until a user's 'Trash' folder is purged. Expiring 'Trash' folders is a fairly low-impact way to keep the amount of deleted email from growing out of control, and enable the University to better utilize it's resources for storing and making available 'active' email.

Questions or comments on this site? webmaster@willamette.edu

Last Updated 06/11/03 (aawhite)

Willamette University Willamette Integrated Technology Services