University Policies

Student Grievance Policy

This policy does not apply to Standards of Conduct violations, nor is it an appeal or process to supersede the Standards of Conduct. In cases of sexual harassment or sexual assault, please refer to those policies for appropriate procedures.

  1. Students who believe that a faculty or staff member has violated their rights have the responsibility to discuss thoroughly their complaint with that faculty or staff member. Students in the College of Law shall be governed by their procedures.

  2. In the case that students and the faculty or staff member involved are unable to resolve their differences, students should then discuss the complaint with the immediate supervisor of the faculty or staff member. After the initial meeting, the faculty or staff member, the appropriate supervisor and the student may meet if all parties agree.

  3. If the student is not satisfied by steps 1 and 2, he/she should submit a written complaint to the Dean of Campus Life, if the matter is non-academic, or the dean of the respective college if the matter is academic. In either case, the respective dean or vice president will establish a Hearing Board. In cases involving rights or a matter which is not readily categorized as either academic or non-academic, the vice president for Administrative Services and the dean of the college will review the situation together and decide which classification is most appropriate.

  4. The Hearing Board will be composed of five members – one student and one faculty member from the campus life committee, one student from the student senate, one faculty member from the faculty council, and the appropriate dean/director who serves as chairperson.

  5. Within five class days of receiving a copy of the student‟s complaint, the faculty or staff member involved shall submit a written response to the Hearing Board chairperson. Copies of the response shall be given to all persons who received copies of the student‟s complaint.

  6. The Hearing Board will convene upon receipt of the response. After reading and discussing the complaint and the response, the Hearing Board may request interviews with faculty, staff members or students involved. The Hearing Board shall write a recommendation and rationale upon reading and discussing the initial written complaint and response. Copies will be sent to the student, the faculty or staff member, and the appropriate supervisor.

  7. If after five class days, the Hearing Board is aware that no action has been taken on its recommendation, it may forward its recommendation to other levels for further action (e.g., appropriate vice president or dean).

  8. A written appeal of the outcome by the student or faculty/staff involved to the chairperson of the Hearing Board may be filed within five class days after the receipt of the recommendation. The appeal must be based upon one of the following criteria: 1) procedural error which was significant, or 2) newly discovered evidence which by due diligence could not have been discovered in time to be presented at the Hearing. Upon receipt of the written appeal, the chairperson of the Hearing Board shall submit a copy of the original complaint, response, Grievance Board recommendations and rationale, and the appeal to the appropriate dean.

  9. All proceedings of a Hearing Board shall be kept confidential and not noted in the student‟s permanent record.