Henry Bi joined Willamette University in Fall 2009. Prior to Willamette, he has been an Assistant Professor at the Pennsylvania State University's Smeal College of Business for five years. He also has work experience with Xerox Corporation in Rochester, NY.
Henry is a Senior Member of the American Society for Quality (ASQ).
Ph.D., Management, University of Arizona
M.B.A., Rochester Institute of Technology
M.S., Information Technology, Rochester Institute of Technology
B.E., Mechanical Engineering, Shanghai Jiao Tong University
Quality management and performance benchmarking, data and knowledge management, and process management.
Honors, Awards and Distinctions
University's Jerry E. Hudson Award for Excellence in Teaching, Willamette University, 2012
Award for Meritorious Service to Students, Atkinson Graduate School of Management, Willamette University, 2011, 2012
University’s outstanding graduate student instructor award, University of Arizona, 2004
Certified Six Sigma Black Belt (CSSBB), American Society for Quality (ASQ), License 14182, October 2013 – Present
Certified Six Sigma Green Belt (CSSGB), American Society for Quality (ASQ), License 8292, December 2012 – Present
Areas of Instruction
Operations and Systems Management (MBA core)
Operations and Information Management (MBA for Professionals core)
E-Commerce and E-Government: Strategy and Implementation (MBA elective)
Enterprise Architecture Management (MBA elective)
Enterprise Data Management (MBA elective)
Lean Six Sigma (MBA elective)
Management Analytics (MBA elective)
Supply Chain Modeling and Optimization (MBA concentration experiential elective)
Fundamentals of Data Engineering (MS in Data Science)
Analytics & Modeling for Management Science (Undergraduate Business Major)
Selected Professional Activities
Editorial Advisory Board Member: Quality Management Journal
Editorial Review Board Member: Journal of Database Management
Henry H. Bi. 2021. Process-based Knowledge Organization. Journal of Database Management (1063-8016). Accepted for publication.
Henry H. Bi. 2021. Teaching Quality Assurance at Higher Education Institutions. Quality Management Journal (1068-6967). Accepted for publication.
Henry H. Bi. 2020. A robust approach for assessing teaching performance during regular reviews. Studies in Higher Education (0307-5079). 45(11): 2217-2230.
Elliot Maltz, Henry H. Bi, Mark Bateman. 2018. Benchmarking sustainability performance: the next step in building sustainable business models. Journal of Public Affairs (1472-3891). 18(3): 1-16.
Henry H. Bi. 2018. Benchmarking the international compulsory education performance of 65 countries and economies: Findings from PISA 2006, 2009, and 2012. Benchmarking: An International Journal (1463-5771). 25(1): 98-119.
Henry H. Bi. 2018. A robust interpretation of teaching evaluation ratings. Assessment & Evaluation in Higher Education (0260-2938). 43(1): 79-93.
Henry H. Bi. 2017. Multi-criterion and multi-period performance benchmarking of products and services: Discovering hidden performance gaps. Benchmarking: An International Journal (1463-5771). 24(4): 934-972.
Henry H. Bi. 2015. A Note on the Factor Values of Three Common Shewhart Variables Control Charts. Communications in Statistics - Theory and Methods (0361-0926). 44(13): 2655-2673.
Henry H. Bi, John Nolt. 2012. Toward a Formal Semantics for Control-Flow Process Models. Journal of Database Management (1063-8016). 23(2): 72-97.
Henry H. Bi, Jianrui Wang, Dennis K.J. Lin. 2011. Comprehensive Citation Index for Research Networks. IEEE Transactions on Knowledge and Data Engineering (1041-4347). 23(8): 1274-1278.
Henry H. Bi. 2010. A structured language for manipulating process models. Business Process Management Journal (1463-7154). 16(4): 713-743.
Henry H. Bi, Dennis K.J. Lin. 2009. RFID-Enabled Discovery of Supply Networks. IEEE Transactions on Engineering Management (0018-9391). 56(1): 129-141.
Leidy Klotz, Michael Horman, Henry H. Bi, John Bechtel. 2008. The impact of process mapping on transparency. International Journal of Productivity and Performance Management (1741-0401). 57(8): 623-636.
Russell Barton, Henry H. Bi, Michael Freimer, Zan Huang, Dennis K.J. Lin, Jun Shu, Douglas Thomas, Susan Xu. 2006. Challenges in RFID Enabled Supply Chain Management. Quality Progress (0033-524X). 39(11): 23-28.
J. Leon Zhao, Henry H. Bi, Hsinchun Chen, Daniel D. Zeng, Chienting Lin, Michael Chau. 2006. Process-driven collaboration support for intra-agency crime analysis. Decision Support Systems (0167-9236). 41(3): 616-633.
Henry H. Bi, J. Leon Zhao. 2004. Applying Propositional Logic to Workflow Verification. Information Technology and Management (1385-951X). 5(3-4): 293-318.
Henry H. Bi. 2008. Toward an Algebra for Manipulating Process Models. Proceedings of the Eighteenth Workshop on Information Technologies and Systems (WITS 2008), Paris, France, December 13-14, 2008. pp. 206-211.
Henry H. Bi, J. Leon Zhao. 2004. Process Logic for Verifying the Correctness of Business Process Models. Proceedings of the Twenty-fifth International Conference on Information Systems (ICIS 2004), Washington, D.C., USA, December 12-15, 2004. pp. 91-100.
Henry H. Bi, Akhil Kumar. 2004. A Canonical Form for the Definition, Querying, and Manipulation of Workflows. Proceedings of the Fourteenth Workshop on Information Technologies and Systems (WITS 2004), Washington, D.C., USA, December 11-12, 2004. pp. 26-31.
Henry H. Bi, J. Leon Zhao. 2003. A Formal Classification of Process Anomalies for Workflow Verification. Proceedings of the Thirteenth Workshop on Information Technologies and Systems (WITS 2003), Seattle, WA, USA, December 13-14, 2003. pp. 207-212.
J. Leon Zhao, Henry H. Bi. 2003. On the completeness of logic-based workflow verification. Proceedings of the Thirteenth Workshop on Information Technologies and Systems (WITS 2003), Seattle, WA, USA, December 13-14, 2003. pp. 73-78.
Henry H. Bi, Arie Segev, J. Leon Zhao. 2003. Verification of Inter-Organizational Workflow Models in Supply Chain Management. Proceedings of the Second Workshop on e-Business (WeB 2003), Seattle, WA, USA, December 13-14, 2003. pp. 213-224.
J. Leon Zhao, Henry H. Bi, Hsinchun Chen. 2003. Collaborative Workflow Management for Interagency Crime Analysis. Proceedings of the First NSF/NIJ Symposium on Intelligence and Security Informatics (ISI 2003), Tucson, AZ, USA, June 2-3, 2003. pp. 266-280.
Henry H. Bi, J. Leon Zhao. 2003. Mending the Lag Between Commerce and Research: A Logic-Based Workflow Verification Approach. Proceedings of the Eighth INFORMS-Computing-Society Conference (ICS 2003), Chandler, AZ, USA, January 8-10, 2003. pp. 191-212.