Day 0: Orientation
Day 1: Program Overview and Utility Strategy
Day 2: The Utility by the Numbers
Day 3: Energy Resources in Transition
Day 4: Presentation Skills
Day 5: Customer Engagement
Day 6 & 7: Fundamentals of Rate Regulation
Day 8: Effective Leadership
Day 9: Negotiations and Stakeholder Relations
Day 10: Capstone Session - Presentations and Evaluations

The Utility Management Certificate

The Utility Management Certificate program is scheduled for ten days over a two month period. Students must attend all ten days to complete the certificate requirements.

Willamette University

Executive Development Center

Salem Campus

Address
900 State Street
Salem Oregon 97301 U.S.A.
Phone
503-370-6791

Portland Campus

Address
200 SW Market Street, Suite 101
Portland Oregon 97201 U.S.A.
Phone
971-717-7260

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