Whom to contact by specific issue
Issues are listed in alphabetical order. A list of all Administrative Offices can also be found on the Willamette website.
- Absent from Class for a week or more
Absent from Class for a week or more due to illness or a family emergency. Contact Tori Ruiz, Student Affairs, truiz@willamette.edu, 503-570-6447.
- Academic Support
Time management, note taking, test preparation
Ford Hall Room 107B, 503-370-6505, Kelvin Clark, academicsupport@willamette.edu
Academic Support aids the academic efforts, engagement, and achievements of College of Arts & Sciences students by providing services geared towards student success.
Student Support Advising – Matthews Hall, Jessica Cardinal-Lanier, 503-370-6737, jcardinallanier@willamette.edu; Provides regular meetings with and monitoring of students who are on academic probation.
- Accommodations for learning, physical, medical, mental disabilities
Accessible Education Services, Matthews Hall Room 103, Sue Minder, 503-370-6737, accessible-info@willamette.edu
AES facilitates reasonable accommodations for students with a qualifying disability or temporary medical condition.
- Bias Complaint
Bias complaint or filing a report about discrimination act of bigotry, harassment or intimidation based on actual or perceived race, religion, color, ethnicity, national origin, age, sex, sexual orientation, gender identity or expression, genetic information, disability, status as a protected veteran, pregnancy, marital status, or any other category protected by law.
File a Bias Report or contact any of the following offices:- Student Affairs: Tori Ruiz, student-affairs-office@willamette.edu, 503-370-6447
- College of Law: Melodye MacAlpine, mjmacalpine@willamette.edu, 503-370-6605
- Bills – See Student Accounts
See Student Accounts
- Career opportunities or career counseling
Career Development, University Center, 503-370-6413, career-development@willamette.edu, Assist students in defining their professional goals, obtain career-related experiences, enhance their strategies for networking and the job/internship search,graduate school preparation, and other meaningful post-graduate opportunities.
Bridgelab Career Services at PNCA
- Clubs and Activities
Office of Student Engagement & Leadership can assist students in getting engaged with over 100 student clubs and organizations, University Center, 503-370-6463 student-engagement-group@willamette.edu
- Community Service or Engagement
The Community Engagement site lists many of the student clubs and organizations that engage in community service in the Salem area; Students interested in learning more about opportunities to engage in service can contact student-engagement-group@willamette.edu.
- Conduct & Conflict Resolution
Student Affairs, University Center, 503-370-6447, student-affairs-office@willamette.edu
Student Life at PNCA, 503-821-8925, pnca-student-life@willamette.edu
- Cultural or Identity Support
Many campus offices offer individual support, groups and activities aimed at supporting students of color, LBGTQI+ identified, religious students and students in their overall identity exploration.
- Multicultural Affairs-Salem, Gordy Toyama, 503-370-6265, gtoyama@willamette.edu or oma-info@willamette.edu
- Director of Intercultural Engagement and Inclusion, V. Maldando, vmaldando@willamette.edu
- Gender Resource and Advocacy Center (GRAC), Montag loft, Andrea Doyle Hugmeyer,, 503-375-5361, ahugmeyer@willamette.edu
- Counseling Services, Bishop Health and Wellness Center,503-370-6471
- Director of Spiritual and Religious Life, University Center, 503-370-6213, chaplain@willamette.edu
- Intercultural Engagement and Inclusion at PNCA, V. Maldonado, vmaldonado@willamette.edu
Many student clubs are also organized around gathering students from shared identities for support and activities
- Disability Services
- Employment
- Career Development, University Center, 503-370-6413, career-development@willamette.edu
- Student Employment information
- Emotional Distress/Support
- Counseling Services, Baxter Hall, Salem campus, appt. For either campus 503-370-6471
- WUTalk, 24/7 telephone crisis counseling support, 503-375-5353
- Student Affairs in Salem, 503-370-6447, student-affairs-office@willamette.edu
- Student Life at PNCA, 503-821-8925, pnca-student-life@willamette.edu
- Facilities concerns
- Call during business hours: Monday-Friday, 503-370-6003
- Students can complete a Maintenance Report if something in their room needs repair
- On campus contact 503-370-6003, facilities-info@willamette.edu
- If after hours or an emergency contact Campus Safety in Salem at 503-370-6911, or in Portland at 503-621-2061.
- Financial Aid
Financial Aid Office, Waller Hall 1st floor, 503-370-6273, finaid@willamette.edu
Useful Financial resources - Food and Clothing Resources
SOAR Center, Students Organizing for Access to Resources, Salem Campus, University Center 3rd floor, 503-370-6990, soar-center@willamette.edu
Food and Clothing Community Resources - Gender Resource and Advocacy Center (GRAC)
Gender Resource and Advocacy Center (GRAC), Montag Loft on the Salem Campus, 503-370-6728, grac-info@willamette.edu
- Provides resources, support, and a safe and affirming space to persons of any gender and sexual identity in the Willamette community.
- The GRAC offers individual and confidential advocacy to those impacted by sexual violence, stalking, relationship violence, and sexual harassment.
- Health/Mental Health Concern
Bishop Wellness Center, Baxter Hall, 503-6062
- Health Services
- Counseling Services
- WUTalk, 24/7 telephone crisis counseling support, 503-375-5353
- Student Affairs, 503-370-6447, student-affairs-office@willamette.edu
- Housing
Office of Residence Life and Housing, Matthews Hall – 1st floor, 503-370-6709, housing@willamette.edu
- Immigration Information
Office of international Education, Global Learning Center, 503-375-5493, offcampus@willamette.edu
- Internships
Career Development, University Center, 503-370-6413, career-development@willamette.edu
- LBGTQ+ Resources and the Gender Resource and Advocacy Center (GRAC)
Gender Resource and Advocacy Center (GRAC), Montag Loft, 503-370-6728, grac-info@willamette.edu
- Provides resources, support, and a safe and affirming space to persons of any gender and sexual identity in the Willamette community.
- They promote gender equity, inclusivity, and social justice by supporting systemic change through education and collaboration.
- Leave of Absence
Students needing to take a leave of absence should contact the University Registrar’s Office, M-F, 8 a.m. –5 p.m., registrar@willamette.edu
- Multicultural Affairs
Office of Multicultural Affairs, York Hall - Renjen Center, Gordy Toyama, 503-370-6265, oma-info@willamette.edu
Promotes multiculturalism throughout the campus community by delivering a variety of educational programs and services advocating for social justice and diversity.
- Parking and Transportation
Campus Safety, University Services Building, 503-370-6911, safety@willamette.edu
- Registration questions: drops, adds, withdrawals, credits, graduation requirements
Registrar’s Office, Waller Hall, 503-370-6206, registrar@willamette.edu
- Roommate Conflicts
Residence Life and Housing, Matthews Hall on Salem Campus, 1st floor, 503-370-6709, housing@willamette.edu
- Safety Concerns
Campus Safety, University Services Building on the Salem Campus, Officer, 503-370-6911, safety@willamette.edu
- Sexual Misconduct Resources for Students (Not Alone)
- Title IX Coordinator - Darci Heroy, dheroy@willamette.edu
- Gender Resource and Advocacy Center (GRAC), Montag Loft, GRAC: 503-370-6728, grac-info@willamette.edu, The GRAC offers individual and confidential advocacy to those impacted by sexual violence, stalking, relationship violence, and sexual harassment.
- Sexual Assault Response Advocates Hotline: 503-851-4245
- Confidential Advocate: 503-375-5361
- Sexual Misconduct Report Form
- Spiritual or Religious Support
Office of Spiritual and Religious Life, University Center on Salem campus, 2nd floor, 503-370-6213, chaplain@willamette.edu
- Student Accounts
Student Accounts Office, University Services Building Room 104, 503-375-5308, Student-accounts@willamette.edu
The student accounts office is responsible for the billing and collection of tuition and fees for the university.
- Suicidality
Free, Urgent, Phone Crisis Counseling is available to Willamette students anywhere in the world. Speak to a licensed mental health counselor 24 hours a day by calling WUTalk, 503-375-5353
National/International Crisis Resources accessible via phone, chat, or text:
- National Suicide Prevention Lifeline: 1-800-273-8255, or chat at suicidepreventionlifeline.org
- Steve Fund: 24/7/365 crisis support for young adults of color. TEXT STEVE to 741741 to access a culturally trained Crisis Text Line counselor.
- Trevor Project: 24/7/365 help for LGBTQIA+ youth. Call:1-866-488-7386; Text: START to 678678; Chat at: thetrevorproject.org/get-help-now/
- Study Abroad
Office of International Education, Global Learning Center, 503-375-5493, offcampus@willamette.edu
- Tutoring
Academic Support/Tutoring, 503-370-6505, academicsupport@willamette.edu
- Undocumented and DACA Students
Tori Ruiz, Student Affairs, truiz@willamette.edu, 503-570-6447.
Willamette is committed to assist DACA and undocumented students. Resources range from how to apply or renew for DACA, scholarships, and college and graduate application process.