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COVID-19 Response Center

Willamette campus is open for in-person classes. We remain closed to the public and all visitors, including family members of students, faculty and staff.

COVID-19 Measures

Willamette University is open for in-person, residential education after an extensive campus-wide planning effort. Willamette campus remains closed to the public and all visitors, including family members of students, faculty and staff. (The only exception is sanctioned campus tours for potential students and Hallie Ford Museum of Art.) To minimize both density and potential exposure, employees who can work from home are asked to work with supervisors to develop a remote work plan.

Campus COVID mitigation feedback

We are continuously reassessing the mitigation strategies and activity limits currently in place on campus. Your feedback is welcome to help us understand your priorities and which campus protocols and policies you would like to see addressed.

Submit feedback

Weekly Updates

In an ongoing effort to keep the community informed, the Reopening Operations Committee is committed to offering statewide, regional and campus public health updates to our community every Friday.

View Recent Updates

WU COVID-19 Cases

Since March 13, 2020
24. Contractor/Other (4/2/21)
23. Student (1/24/21)
22. Contractor/Other (1/4/21)
21. Employee (1/4/21)
20. Student (12/10/20)
19. Employee (11/27/20)
[View all cases]

Report a positive COVID-19 case
Students Employees

Vaccine Information

View vaccine updates from OHA

New Resource

Wellness at Willamette

Created by students for students to help you stay healthy during the pandemic. The guide includes tips for staying safe, ways to socialize safely this winter, a quarantine word search and mental health resources.

View the Guide
Now Available

Well U: Pod Forming Guide

We've created a guide to help you create “pods” of around six people who agree upon COVID-19 mitigation practices.

View the Guide

Frequently Asked Questions


  • 1. What is Willamette University doing to reduce the spread of COVID?

    A Reopening Operations Committee has been established and meets twice a week to thoroughly review updated health guidance, establish policy and plans to enact this guidance, and determine effective strategies for promoting the health of the community and the educational mission. In addition, numerous work groups have been created to take the lead on identifying issues within specific areas of the campus and recommend solutions. While we know that public health guidance changes as we learn more about the virus, each department has submitted a plan for staffing and operating that is aligned with CDC and OHA guidance. Some specific examples are as follows:


    • Requiring that every community member watches a video that outlines best practices for reducing the spread of COVID
    • Established a WU Well U Agreement that all members of the Willamette community will be required to sign that outlines an understanding of policies/guidelines designed to reduce the spread of COVID. They include:
      • Wearing a face covering at all times in public campus spaces, both indoors and outdoors
      • Washing hands often with soap and water for 20 seconds or using hand sanitizer
      • Conducting a daily COVID symptoms check. If individual has a fever greater than 100° F, cough, shortness of breath, chills, muscle or body aches, headache, sore throat, or loss of taste or smell they are instructed to contact their health care provider and stay home/in their residence hall room
      • Avoiding crowds or gatherings where social distancing is not possible
      • Staying informed about community health news through university e-mail and website
      • Maintaining 6 feet of social distance from others where possible
      • Observing posted room capacity in all Willamette University spaces
      • Following the “No Campus Guests Policy” for all events, activities, meetings, and gatherings
      • Isolating in residence hall room or home for 10 days, even if asymptomatic, if having had more than 15 minutes of contact with someone who has tested positive for COVID-19, and contacting their health care provider
      • Reporting any potential exposure to COVID-19 to the University (students report to Student Affairs,; faculty or staff report to HR) and seeking medical evaluation
      • Following all university/health guidance, and responding to OHA contact tracing calls


    • Classroom capacities have been reduced to ensure at least 36 square feet of space for each individual (and at least 6 feet of separation between individuals).
    • No class will be more than 24 people and one instructor.
    • Professors will maintain physical distance while teaching.


    • Regulated flow into cafe
    • Increased sanitation efforts - ‘sanitation ambassadors’
    • Eliminated self-serve stations (no salad bar or beverage station)
    • Outdoor tent for extra seating
    • Floor markings inside to indicate the 6ft distancing
    • Staff wear masks and gloves
    • Mandated COVID training for all staff
    • Staff will have pre-shift wellness and temperature checks


    • Reduced density of rooms to doubles and singles
    • Reconfigured common spaces to maximize physical distancing
    • Dedicated isolation residential spaces if needed


    • A number of physical mitigation strategies have been implemented across campus, including the use of plexi-glass barriers in high traffic and interaction areas.
    • Increased hand sanitizing stations
    • Public health signage prominently displayed across campus
    • Sanitation stations in all classrooms that include disinfectant and other cleaning supplies
    • Regular and enhanced cleaning procedures per the CDC guidelines.
  • 2. What should I do if I cannot wear a mask due to a disability or health condition?

    Students with disabilities or health conditions who cannot wear a mask or face covering should request accommodations through Accessible Education Services.

    Employees with disabilities or health conditions who cannot wear a mask or face covering should request accommodations through Human Resources.

  • 3. Will the local public health department (OHA) notify Willamette of a positive COVID-19 case within our community?

    It depends. There are two ways that Willamette University may learn that a person learning or working on campus has tested positive for COVID-19.

    Notice from Local Health Authority:

    Once the Local Health Authority is made aware of a positive COVID-19 test, they will begin their investigation and contact tracing process. The Local Health Authority will notify Willamette that a student, staff, or faculty has tested positive for COVID-19 if the person who tested positive had “close contact” with a member of our community on campus. (As a reminder, close contact is contact that is within 6 feet for more than 15 minutes.) If Willamette is notified of a confirmed positive case on campus, we will quickly and broadly message this information to the community while also protecting the privacy of the impacted individual. If however, the county is satisfied that they have identified all “close contacts” through their investigation or determines that there were no “close contacts” with members of the Willamette community on campus, Willamette University will likely not be informed of the confirmed positive case by the Local Health Authority.

    Notice from a Faculty, Staff, or Student Who Tested Positive:

    Students, faculty, and staff should notify the university of a positive COVID-19 test by contacting Tori Ruiz in Student Affairs for students and Danita Chapin in Human Resources for faculty and staff. When Willamette learns of a positive case from a faculty, staff, or student who has tested positive, Willamette will notify the Local Health Authority and quickly and broadly message that there has been a positive COVID-19 test to the community while also protecting the privacy of the impacted individual. Contact tracing will still be conducted by the Local Health Authority. The Local Health Authority will be in touch with any student, staff, or faculty in “close contact” with the person who had the positive COVID-19 case.

    As set forth above, even if a Willamette community member tests positive for COVID-19, the University may not learn of the positive test if the person did not have “close contact” with anyone on campus and the person does not inform the university. Also, it is important to note that Bishop Wellness Center cannot provide patient information to the university. As such, Bishop Wellness Center will notify the Local Health Authority of a positive COVID-19 case, but will not notify the university.

  • 4. How will you hold students accountable for following OHA guidelines?

    We will approach compliance proactively by providing education on the guidelines, a required training video and agreement, role modeling appropriate behaviors, and compassion for the challenge this has caused for our social interactions. We will respond to students as is appropriate for the behavior as we would any policy violation. We address the behavior that has been reported, we talk to the parties involved, and we consider context, motivation, prior behavior, and seriousness of the behavior to determine the appropriate response/intervention.

  • 5. Under what circumstances will campus close?

    We will take our guidance from the Oregon Health Authority and CDC and determine if the actions being asked of us to mitigate the impact of the virus are reasonable for us to manage. We analyze the balance between the ability to maintain the health of the community while also maintaining a worthwhile educational experience for students. Our COVID response team assesses the Oregon and campus context on a regular basis.

  • 6. What is Willamette doing to support BIPOC members of our community during this pandemic?

    The COVID-19 pandemic is exacerbating long standing systemic health and social injustices for communities of Black, Indigenous, People of Color. BIPOC are more likely to experience education and wealth gaps, and discrimination in housing, criminal justice, education, health care, and financial systems. Data also show that BIPOC have died from COVID-19 at disproportionately higher rates than white populations in nearly every state.

    While no university can address all of society’s inequities, Willamette is uniquely situated to help mitigate some of these issues during this pandemic. Willamette’s commitment to developing strategies dedicated to re-opening our campus to our students, faculty, and staff for an in-person educational experience is one way we are supporting BIPOC members of our community. Providing stable housing, a secure environment, employment, membership in a community of caring people, and consistent access to the internet are important components of this support.

    Additionally, given the difficulties with access to testing and understanding that BIPOC are in a vulnerable health category, Bishop Wellness Center will prioritize testing for students who identify as Black, African American, Latinx, American Indian/Alaska, Native, Asian, Asian American or Pacific Islander consistent with the current public health guidance from the Oregon Health Authority.

    Bishop will continue to offer free and confidential counseling services to support students through this pandemic.

Testing & Contact Tracing

  • 1. What are the symptoms of COVID-19?

    People with COVID-19 can have a number of symptoms – ranging from mild symptoms to severe illness. Symptoms may appear 2-14 days after exposure to the virus and may include:

    • Fever or chills
    • Cough
    • Shortness of breath or difficulty breathing
    • Fatigue
    • Muscle or body aches
    • Headache
    • New loss of taste or smell
    • Sore throat
    • Congestion or runny nose
    • Nausea or vomiting
    • Diarrhea
  • 2. What do I do if I feel sick?

    The CDC provides good information on how to take care of yourself if you start to feel sick. Most importantly, stay home if you are sick to prevent getting others ill. Most people with COVID-19 have mild illness and can recover at home without medical care. Call your healthcare provider (which may include Bishop Wellness Center at 503-370-6062 if you are a student) if you have any emergency symptoms including shortness of breath, pain in your chest, difficulty staying awake. Monitor your symptoms and follow all instructions from your healthcare provider. We will work with you to isolate or quarantine as needed.

  • 3. What do I do if I think I have COVID-19?

    Many symptoms that are associated with COVID-19 are similar to symptoms of other forms of illness. It is important to stay calm. If you are concerned you have COVID-19 based on your symptoms or because you have had close contact with someone who has tested positive for COVID, here is what you do:

    • Stay home or in your residence hall and away from others.
    • Monitor your symptoms
    • Call your healthcare provider or Bishop Health Center and tell them ahead of time you may have COVID-19.
    • Contact Tori Ruiz at, to discuss the support you may need while you are in quarantine

    More information about managing your symptoms.

  • 4. Where can I get tested?

    Access to COVID testing in Oregon continues to vary in response to growing demand nationally and regionally. Bishop Wellness Center has contracted with Quest Labs and will be a testing resource for students who are ill with symptoms of COVID-19 this academic year. However, like all tests processed by commercial labs in the U.S., the time to get results remains variable in response to overall demand; and at times can be up to a week or more. Given these limitations, the Oregon Health Authority published a helpful Testing Site Finder to identify other local testing sites for students, faculty, and staff looking for additional options.

  • 5. What happens if I test positive for COVID-19 on campus?

    Anyone testing positive is asked to report their status to Student Affairs (if a student) or HR (if an employee). These representatives will report this to the local county health department; Marion County for students in Salem. The county health department will contact you to identify any "close contacts" (defined as any individual who was within 6 feet of an infected person for at least 15 minutes starting from 2 days before the onset of symptoms) and will begin to notify them. Willamette will send a non-identifying message to the community alerting them to a positive case and will initiate the established CDC cleaning protocols. Due to privacy laws in place, county health department contact tracers and Willamette University are not able to provide identifying information about the person with the confirmed case.


    Any student with a confirmed case of COVID-19 should should complete the COVID-19 Student CARE Report form to notify the Office of Student Affairs. Students who test positive for COVID will be asked to isolate at their permanent home residence if possible (i.e., travel by car, home environment is one where they can isolate and not compromise the health of others in their home).

    On-campus resident: If a residential student tests positive, they will be asked to isolate in a designated residence hall until they are recovered. Willamette will assure students are supported with food delivery, regular follow-up from our professional staff, and help navigating the transition to remote learning while ill.

    Off-campus resident: Students living off campus who test positive will be asked to isolate per CDC guidelines in their residence, if possible. On-campus housing for short-term isolation may be available for students living off campus if home isolation is not possible.


    Any employee with a confirmed case of COVID-19 should complete the COVID-19 Employee CARE Report form to notify Human Resources. Employees who test positive should isolate at home until recovered.

  • 6. Why do I need to report my positive COVID status to Willamette?

    There are a few reasons. Mostly, we want to make sure you get the support you need. If you are a student, we can arrange isolation spaces, help with moving rooms, getting meals to you, and help you navigate the transition to remote learning while you recover.

    We also want to make sure we follow CDC guidelines and clean the spaces you may have occupied and ensure that protocols for identifying known “close contacts” are in place to reduce the likelihood that others will get the virus.

  • 7. What is contact tracing?

    Contact tracing is the process of identifying and calling people who may have been exposed to COVID-19 because of close contact with a person with a confirmed case of COVID-19 for guidance and support. It’s a key tool for preventing the spread of the COVID-19 virus. The Oregon Health Authority and local public health authorities use contact tracing to prevent the spread of diseases like measles and COVID-19. Contact tracers help you stay healthy and slow the spread of COVID-19 by: Talking with you about how to prevent the spread of the virus, including staying home or at a location provided by a public health authority until the danger has passed (this is known as “quarantining”), providing health information on how to care for yourself and others if you start having symptoms, and sharing resources available in your community that can support you while you quarantine.

  • 8. How is “close contact” defined?

    The CDC and the Oregon Health Authority define close contact as any individual who was within 6 feet of an infected person for at least 15 minutes starting from 2 days before the onset of symptoms.

  • 9. How will I know if I have been in close contact with someone who tested positive for COVID-19?

    Anyone who has been in “close contact” (<6' for more than 15 minutes) with a person with COVID should expect a call from the local county health authority. It is important that you answer this call and follow any directions you're given. Due to privacy laws, you will not receive any identifying information about the person testing positive.

  • 10. Why can’t I know who has tested positive for COVID-19?

    Privacy laws require that local public health authorities and Willamette University do not share any identifying information about a person who has tested positive. However, people identified through the county's contact tracing program as “close contacts” will receive a call from the local public health department. It is very important to answer this call and follow all directions. Willamette will broadly notify our community of positive cases and initiate our enhanced cleaning protocols when we are made aware of a positive case.

  • 11. Will we be taking the temperature of every student upon arrival on campus each day?

    According to the World Health Organization, “Temperature screening alone, at exit or entry, is not an effective way to stop international spread, since infected individuals may be in incubation period, may not express apparent symptoms early on in the course of the disease....” We are therefore asking all community members to diligently self-monitor their symptoms daily and to stay home if they have any symptoms of illness, including fever. Some departments on campus like Bishop Wellness Center will be taking temperatures as part of a more comprehensive screening effort for those seeking medical care.

  • 12. My room-mate, friend, classmate, etc. tested positive. Do I need to quarantine?

    The need to quarantine depends on the type and duration of contact you had with an infected person. Generally, only people identified as “close contacts” need to quarantine. The CDC defines close contact as:

    • You were within six (6) feet of someone who has COVID-19 for a total of 15 minutes or more
    • You provided care at home to someone who is sick with COVID-19
    • You had direct physical contact with the person (hugged or kissed them)
    • You shared eating or drinking utensils
    • They sneezed, coughed, or somehow got respiratory droplets on you

    View specific scenarios about when quarantine is needed.

  • 13. When and how do I isolate or quarantine?

    Isolation keeps someone who is sick or tested positive for COVID-19 without symptoms away from others.

    If you are sick and in isolation, stay home until after:

    • At least 10 days since symptoms first appeared and
    • At least 24 hours with no fever without fever-reducing medication and
    • Symptoms have improved

    If you tested positive for COVID-19, but do not have symptoms, stay home for at least 10 days since your positive test.

    Quarantine keeps someone who was in close contact with and exposed to someone who has COVID-19 away from others. If you have to quarantine, stay home and monitor your health:

    • Stay home for 14 days after your last contact with a person who has COVID-19
    • Watch for fever (100.4◦F), cough, shortness of breath, or other symptoms of COVID-19
    • If possible, stay away from others, especially people who are at higher risk for getting very sick from COVID-19

    View more information about isolation and quarantine.

  • 14. When can I be around others or go back to class?

    Returning to class, activities or being around others after quarantine or isolation varies depending on your circumstances. View more information about each situation.

    Current students: Access the Secure Portal

Surveillance Testing

  • 1. What is Willamette’s surveillance testing program?

    In response to changing guidance and test availability in Oregon, Bishop Wellness Center will begin surveillance testing of the undergraduate and graduate student community in February. Each week, a random sample of students currently attending in-person classes will be selected to take a COVID-19 diagnostic nasal swab test. The tests are the rapid antigen tests with results available the day of collection. There will be no direct costs to students asked to participate in surveillance testing.

    We are pleased that we are able to add testing to our on-going mitigation strategies. However, it is important to remember that the most effective way to reduce the spread of COVID is to wear face masks, maintain at least 6 ft. of physical distance from others, practice good hand washing hygiene, and to follow all university and state guidelines.

  • 2. Why was I selected?

    Students in the Willamette University area are eligible for selection. Students living both on and off campus will be anonymously selected to receive a COVID-19 test.

  • 3. Is this test mandatory?

    So long as we see significant response rates from students, testing will continue to be voluntary. Please take the test. Doing so serves others and yourself.

  • 4. How long does it take?

    The process will take just a few minutes once checked in. To avoid wait times and reduce testing lines, please show up a few minutes prior to your scheduled appointment.

  • 5. How will I learn my result?

    If your test is positive:

    You do not need to panic! A representative from Bishop Wellness Center will be in contact by telephone within an hour of the test. You will then be connected with staff from the Student Support Team to assist with next steps, which will include determining the best place to isolate per CDC guidelines, either on-campus in dedicated housing or at home.

    If your result is negative:

    Students will receive a secure message from Bishop Wellness Center through the Medicat student portal by the end of the day.

  • 6. What do I do after testing?

    While waiting for the test results to come back, you can engage in normal activities, but it is still required that you maintain at least six feet from others, wear a mask, and practice frequent handwashing and other hygiene behaviors. Students should also limit contact with others as much as possible, but they may still attend class, go to get food, hang out with their roommate, or take a walk with friends.

    If a student receives a positive test result, they should not panic. They should proceed directly to their residence hall room, avoid contact with others, and wear a mask at all times. If the student’s roommate is in their room, both students should maintain at least six feet of physical distance and wear masks. The student with the positive test result should also strictly avoid contact with anyone who is immunocompromised. A representative from Student Affairs will be in contact to assist with next steps.

  • 7. Is there a fee?

    No. Tests are provided at no cost to those asked to participate in the surveillance testing program.

  • 8. Are there testing exemptions?

    This testing program is for asymptomatic individuals. If a student has symptoms of COVID-19 or has known close contact with an infected person, they should contact their physician or Bishop Wellness Center for advice.

    There are a few reasons why students may be able to opt-out of testing:

    • They have a disability that would physically preclude them from having the test done.
    • They have a sincerely held religious belief.
    • They are currently sick and unable to get to the testing facility.
    • They have been ordered by public health officials or a health provider to maintain quarantine/isolation.
    • They have tested positive for COVID-19 in the last 90 days.
    • If a student is attending classes entirely remotely and is not in the Salem area.
    • They prefer to be tested by another source within a week, before or after, their assigned time. Willamette University will not reimburse for testing done at alternative facilities. Students must report the results to Willamette University as required by the WU Well U Agreement.
  • 9. What if I have already been tested for COVID-19?

    Even if you have already been tested for COVID-19, you will need to respond to the invitation email. We can talk with you about whether you qualify for re-testing given your circumstances.

  • 10. How will data be used?

    Your de-identified test results will be used by our COVID Response Team to identify the campus positivity rate, understand factors that facilitate transmission among students, and locate geographic patterns of COVID-19. Weekly positivity rates from this surveillance testing program will be posted on the Willamette University dashboard.

  • 11. How will my information be protected?

    All protected health information you provide to Bishop Wellness Center HIPAA-level data security and is kept confidential.

  • 12. Can students still be tested if they were not selected?

    Bishop will be able to offer limited testing of asymptomatic people each week by request as supplies are available. The cost will be $50 and billed to the student’s account.

Travel & Off-Campus Activities

  • 1. Will you require students to avoid travel off campus?

    We will discourage students from traveling outside the Willamette valley but we are not in a position to regulate where students travel. We will educate on safety practices, and encourage support from peers. Each person will need to make a personal, informed choice about how they will move about in this COVID world. We will regulate room capacity, access to buildings and offices, and address behavior that we see but we cannot control all aspects of students' lives. We are mitigating risk but we cannot promise complete safety from the virus, no one can unless you completely isolate in your house with no outside contact.

  • 2. What are the regulations regarding off-campus activities? Are students expected to follow the same face covering/social regulations as on-campus?

    The Oregon Health Authority has mandated that all residents maintain 6 feet of physical distance and wear a face covering in public spaces indoors and outdoors, and we ask all members of the Willamette community to comply with OHA guidelines. We will approach compliance proactively by providing education on the guidelines, a required training video and agreement, role modeling appropriate behaviors, and compassion for the challenge this has caused for our social interactions. We do not have the means to regulate off-campus students but will follow up with students who have been reported to violate the student code of conduct that may be reported as we would any other concern.

Willamette University

COVID-19 Task Force