These instructions are for Thunderbird for Windows. The Macintosh version is similar. The most recent version of Thunderbird is available on the Mozilla web site: 

New Account Setup (assumes you have never configured Thunderbird on the computer you are using)
  • Start Thunderbird.
  • You'll see the Set Up and Email Account screen.
  • Enter your name, email address, and account password and then click Continue. When the setup completes, click Done.
    • If you are using Google 2-Step Authentication, you'll see an error message: Unable to log in at server. You will need to generate a Google app password for use with Thunderbird. Log in to your Google account (, go to the Security settings, and generate an app password for Thunderbird, under Signing in to Google. This password will be used instead of your Willamette password only for Thunderbird on the device where you have entered the app password. Use the remember password option, or make a note of your app password.
  • The next screen is for System Integration. Select the options of your choice, or choose Skip integration.
  • You should now see your Willamette email.
If automatic configuration didn't work:
  • Click the Manual Config button.
    • Fill in the settings as follows (your name, email address, and password are OK; the lower half of the form needs to be corrected):
      • Click Create Account (if you made any typos, the Create Account button will remain dimmed).
    • Username: your complete Willamette email address (e.g.,
    • Incoming: [] [IMAP] [993] [SSL/TLS] (there are four boxes to fill-in).
    • Outgoing: [] SMTP [465] [SSL/TLS] (three boxes to fill-in; SMTP is fixed).
  • Click the Re-test Configuration button.

Other Account Settings

  • From the Thunderbird menu button, choose Options > Account Settings.
  • Under Account Settings, you can change your account name, your name (as it appears on email you send), your reply-to address, your organization, and your signature text or signature file.
  • Reply-to address: leave blank unless you want responses to your messages to go to an email address other than the one you used in the Email address box.
  • Organization: enter Willamette University (optional).
  • Signature text: type the signature block you want to use in the box. It is no longer necessary to attach a signature file, but that option is available. WITS does not recommend using the vCard option.

Check Your Server Settings

  • Click on Server Settings (make sure you stay on your new account).
  • The top part is all done. Under Server Settings, there are some additional options.
  • WITS recommends the following settings:
    Check for new mail at startup{check this box}
    Check for new messages every ## minutes {check this box and set to at least 5 minutes}
    When I delete a message: Move it to the Trash folder
    Clean up ("Expunge") Inbox on Exit {check this box}
    Empty Trash on Exit {check this box}
  • Click on the Advanced button and check the following settings:
    IMAP server directory: {leave blank}
    Show only subscribed folders {checked by default}
    Server supports folders that contain subfolders and messages {check this box}
    Do not change the default settings in the next three boxes (Personal namespace, Public (shared) and Other users)
    Allow server to override these namespaces {check this box}

Configuring Other Email Options

  • Click on Copies & Folders (make sure you stay on your new account).
  • WITS recommends that you keep the default settings. Your sent mail, drafts, archives, and templates will all be stored on the Google mail server in the default locations.
  • Click on Composition and Addressing.
  • Under Composition, you can select to compose messages in HTML format and you can set your preferences for quoting the original message and the placement of your signature.
  • If you are using a computer that is connected directly to the Willamette network, either on campus or via VPN, you can configure our LDAP directory service, which allows you to look up Willamette email addresses:
    • Under Addressing, click Use a different LDAP server and then click Edit Directories.
      • Click Add.
      • For Directory Server Properties, enter the following:
        Name: Willamette
        Base DN:
        Port number: 389 (default)
        Bind DN: {leave blank}
        Use secure connection (SSL) {do not check}
        Click OK
    • Make sure Willamette is selected under to Use a different LDAP server.
  • Junk Settings: There is no need to enable Thunderbird's Junk Settings, as Willamette accounts use Google's junk mail protocols.
  • Synchronization & Storage: under Message Synchronizing, remove the check from Keep messages for this account on this computer (it is not necessary to download your mail). The default settings under Disk Space are recommended.
  • Return Receipts, Security, and Local Folders: use the default settings.
  • Click OK to return to the main Thunderbird window.
Willamette University

Willamette Integrated Technology Services

900 State Street
Salem Oregon 97301 U.S.A.
503-370-6004 voice
503-375-5456 fax

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