Quick Reference for Telephone Desksets
Your extension key is the bottom-most function key on the deskset. The horizontal bar at the bottom with arrows on each end is the Volume Bar. Use this to control the volume of the handset and the ringer. Raise the volume by pressing the right side of the bar. Lower it by pressing the left side. Volume can be controlled at any time. Ringer is controlled while the phone is ringing. You can terminate an active call by pressing RLS. By pressing HOLD, you can put an active call on hold. Return to the caller by pressing your extension key. The Message Waiting light turns on to indicate that a message has been left for you in your voice mail box. You can press the MESSAGE key to retrieve your message. (See instructions on voice mail.) This allows you to direct a call to another extension.
CALL PICK UP Use this to answer a call at a specific extension.
FORWARD Forward allows you to transfer all your calls so that they ring at another extension. You cannot forward calls while your telephone is ringing. To forward all your calls
RING AGAIN If you receive a busy signal when trying to reach someone on campus, Ring Again automatically redials that number and lets you know when that person is free. To use Ring Again
SPEED CALL Speed Call allows you to dial frequently-called telephone numbers using a brief code to represent the number. The codes are 0 to 9. To store a number
Auto Dial lets you dial a specific telephone number by pressing a feature key. This key was installed only if you had a spare button after installing all above features. To store an Auto Dial number
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Additional information is available from the following sources:
- A video tape is available for checkout at the Hatfield Library