Schedule

Each Certificate in Public Management module consists of two and a half days of instruction. To receive credit towards the certificate, participants must attend all scheduled class days, or make arrangements with the instructor, and complete all required work.

Special sessions are available upon request. Please contact us to schedule a CPM special session for your group or let us know if you have interest in attending a course at our Portland campus in the Pearl District: cpm@willamette.edu

September 2019 (Friday)

2.5 days
Business Communication: Speaking, Salem

Module Description: When you have to give a talk for work, are you nervous or worried about being unclear or boring? This hands-on interactive module is designed to address your concerns by developing your strengths and minimizing your weaknesses as a presenter. By the end of the two and a half days, you should be more confident, credible and clear.

We will discuss such issues as recognizing and eliminating barriers to communication; handling nervousness; refining, organizing and structuring ideas to aid retention for each audience; and using and designing visuals.

  • September 6, 2019 (Friday): 8:00 am to 5:00 pm
  • September 13, 2019 (Friday): 8:00 am to 5:00 pm
  • September 20, 2019 (Friday): 8:00 am to noon

Note: Due to similarity in content, this course will not count towards the CPM certificate if you have already received credit for EDCCP-10 "Clear and Effective Presentations and Writing."

 *As of 6/21/19 this class is full. Please contact kiseri@willamette.edu to be put on a waiting list. Thank you.

 

Register Now

September-October 2019 (Wednesday)

2.5 days
Business Communication: Speaking, Salem

Module Description: When you have to give a talk for work, are you nervous or worried about being unclear or boring? This hands-on interactive module is designed to address your concerns by developing your strengths and minimizing your weaknesses as a presenter. By the end of the two and a half days, you should be more confident, credible and clear.

We will discuss such issues as recognizing and eliminating barriers to communication; handling nervousness; refining, organizing and structuring ideas to aid retention for each audience; and using and designing visuals.

  • September 18, 2019 (Wednesday): 8:00 am to 5:00 pm
  • September 25, 2019 (Wednesday): 8:00 am to 5:00 pm
  • October 2, 2019 (Wednesday): 8:00 am to noon

Note: Due to similarity in content, this course will not count towards the CPM certificate if you have already received credit for EDCCP-10 "Clear and Effective Presentations and Writing."

  

Register Now

October 2019 (Friday)

2.5 days
Data Analysis & Presentation, Salem

Instructor: Josh Lehner

Module Description:  Students learn how to approach & analyze different types of data using various techniques & building invaluable workplace skills. Students also learn how to convey their findings in the right graph, table or visual in a compelling manner.

  • October 4, 2019 (Friday): 8:00 am to noon
  • October 11, 2019 (Friday): 8:00 am to 5:00 pm
  • October 25, 2019 (Friday): 8:00 am to 5:00 pm

Register now

November 2019 (Friday)

2.5 days
Follow the Money: Budget and Finance in the Public Sector, Salem

Instructor: Tom McClellan

Module Description: Examines important principles in public budgeting and related financial management with an eye toward improved budget development and execution. Concepts include: sources and uses of public funds, the logic and policy, performance management and accountability, budget management and selected budgetary reform techniques.

  • November 1, 2019 (Friday): 8:00 am to 5:00 pm
  • November 8, 2019 (Friday): 8:00 am to 5:00 pm
  • November 22, 2019 (Friday): 8:00 am to noon

Register Now

January 2020 (Friday)

2.5 days
Accounting: What’s that got to do with management?, Salem

Instructor: Pamela Stroebel Powers

Module Description: Recent Secretary of State audits have found knowledge and communication gaps between management and accounting operations. They also found that people new to the accounting field have difficulty explaining how accounting fits into the overall operations. As a manager, it is important to increase your accounting literacy and people who work in the accounting field need to gain a bigger picture perspective of the impact of accounting practices. Because of these special needs, we have designed a new module in consultation with agency finance officer, the Secretary of State’s Audit Division and the State Treasurer’s office.

This module will review financial statements used by state agencies and demonstrate how reviewing financial information can improve decision making and provide awareness to opportunities for process improvement. Most managers have an awareness of budget processes, so the module will explore the differences between the budget and accounting processes.

Participants will learn the shared financial vocabulary between accountants, management and auditors and will discuss ways to partner with auditors for effective outcomes as well as prepare for an audit. The module will also provide tools and techniques for analyzing, documenting, mitigating and monitoring risks. Guest speakers will cover special topics including specialized accounting practices in government, Treasury rules and practices, and external audits.

  • January 10, 2020 (Friday): 8:00 am to 5:00 pm
  • January 24, 2020 (Friday): 8:00 am to 5:00 pm
  • January 31, 2020 (Friday): 8:00 am to noon

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January 2020 (Saturday)

2 days
Managing Legal Issues, Salem

Instructor: Warren Binford

Module Description: Do you love law but have never gone to law school? Do you work in an environment where laws govern the work that you do and you’d like to understand them better?  Either way, this two-day crash course is for you. By the end of the course, you will understand the basic structure and function of the legal system in the U.S. and Oregon. We will also review fundamental legal principles in the areas you are most likely to encounter them, such as employment law, contracts law, and regulatory law. Most importantly, we will focus on ways to understand legal issues in order to minimize the liability of you and your employer. We hope you will join us!

  • Jan. 11, 2020 (Saturday): 8:00 am to 5:00 pm
  • Jan. 25, 2020 (Saturday): 8:00 am to 5:00 pm

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February 2020 (Friday)

2.5 days
Innovation & Change, Salem

Instructors: Ed Warnock & Linda Crafts

Module Description: In this course we will examine a series of new approaches that move beyond “one-off” major innovations every few years to creating a “culture of innovation” so our agencies can become “serial innovators” to constantly provide improved services to clients and the state. Once you have targeted a desired innovation, we present a systematic methodology for successful implementation of the change.

  • February 7, 2020 (Friday): 8:00 am to 5:00 pm
  • February 21, 2020 (Friday): 8:00 am to noon
  • February 28, 2020 (Friday): 8:00 am to 5:00 pm
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March 2020 (Wednesday)

2.5 days
Strategic Management, Salem

Instructor: Ed Warnock

Module Description: This is a module on how to build a strategic plan to lead our organizations to “excellence.” This module focuses on:

  • Defining “excellent performance” 
  • Strategic innovation – breaking out of being compliance driven and risk averse
  • Building a step-by-step plan to achieve excellence
  • Creating and managing projects that improve the business systems, competencies and culture that are prerequisites to reaching strategic goals.

The goal of this module This class is designed to be tactical and pragmatic.

  • Understand how to set inspiring goals and build plans to achieve them
  • Build an understanding of the characteristics, tools and techniques of successful strategy implementation
  • Learn techniques to overcome obstacles and setbacks during a strategy rollout
  • March 4, 2020 (Wednesday): 8:00 am to 5:00 pm
  • March 11, 2020 (Wednesday): 8:00 am to noon 
  • March 18, 2020 (Wednesday): 8:00 am to 5:00 pm

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April 2020 (Friday)

2.5 days
Business Communication: Writing, Salem

Instructor: Elizabeth Tierney

Module Description: Do you ever worry that you have forgotten basic grammar and usage, are too wordy or have difficulty setting the right tone? If so, then this module should help because we will work together to examine the writing process: from clarifying the message, analyzing the audience and organizing your thoughts to editing and proofreading.

Over the two and a half days, you will have the opportunity to discuss emails, resumes, cover letters and short formal reports. The topics will be as broad as refining and articulating your purpose and as narrow as avoiding the passive voice or using the semi-colon. The approach will be exercises, feedback, discussion and three writing assignments, two hand-written in class on day one and one can be typed at home. 

  • April 3, 2020 (Friday): 8:00 am to 5:00 pm
  • April 10, 2020 (Friday): 8:00 am to 5:00 pm
  • April 17, 2020 (Friday): 8:00 am to noon

Class size limited to 22 participants. 

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April 2020 (Saturday)

2 days
Enterprise Architecture, Salem

Instructor: Alex Pettit

Module Description: Alex Pettit, is leading this special CPM module. This course is an introduction to Enterprise Architecture (EA). EA is fast emerging as a key function that enables synergy between IT and business strategy and delivery. EA is the next step in the learning of young professionals by introducing solutions architecture, technology architecture and business architecture skills. This course covers foundational aspects of both enterprise and architectural thinking, discusses the role of EA in business and IT alignment, and gives students an overview of architectural styles and techniques differentiating organizational and IT architecture. We will also review the use of social media applications in government, and how they can either complicate or simplify the organization’s architecture.

  • April 4, 2020 (Saturday): 8:30 am to 5:00 pm
  • April 18, 2020 (Saturday): 8:30 am to 5:00 pm

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May 2020 (Friday)

2.5 days
Negotiating for Success: Creating 'Win-Win' Every Day, Salem

Instructor: Warren Binford

Module Description: “Negotiating for Success” aims to provide you with the tools you need to navigate every day successfully. Whether negotiating a salary increase with your boss, a new union contract, childcare pick up with your spouse, or the lowest possible sales price for a new car, this module introduces you to the knowledge and skills needed to be a principled negotiator focused on “win-win” solutions. We will use the classic negotiation book, “Getting to Yes,” and enrich the content with related information on gender, race, culture, and other factors that affect negotiations as well as practice skills required for successful negotiations such as active listening. The module will include at least three simulated negotiations.

  • May 1, 2020 (Friday): 8:00 am to noon
  • May 8, 2020 (Friday): 8:00 am to 5:00 pm
  • May 15, 2020 (Friday): 8:00 am to 5:00 pm

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Completed Courses

_____________________________________________________________

October 2018 (Friday)

2.5 days
Follow the Money: Budget and Finance in the Public Sector, Salem

Instructor: Tom McClellan

Module Description: Examines important principles in public budgeting and related financial management with an eye toward improved budget development and execution. Concepts include: sources and uses of public funds, the logic and policy, performance management and accountability, budget management and selected budgetary reform techniques.

  • October 5, 2018 (Friday): 8:00 am to 5:00 pm
  • October 12, 2018 (Friday): 8:00 am to 5:00 pm
  • October 26, 2018 (Friday): 8:00 am to noon

*As of 9/13/18 this class is full. Please contact kiseri@willamette.edu to be put on a waiting list. Thank you. 

Registration Closed

November 2018 (Friday)

2.5 days
Human Resources: Leading and Managing in the Public Sector, Salem

Instructor: Madilyn Zike

Module Description: In this course, students will participate in learning activities that support and enhance leadership competencies. Topics include: mentoring and coaching employees, providing timely and accurate feedback, managing conflict, the importance of trust, and building effective teams. This course will also include an overview of effective employee and labor relations strategies. 

  • November 2, 2018 (Friday): 8:00 am to 5:00 pm
  • November 9, 2018 (Friday): 8:00 am to 5:00 pm
  • November 16, 2018 (Friday): 8:00 am to noon

*As of 9/14/18 this class is full. Please contact kiseri@willamette.edu to be put on a waiting list. Thank you. 

Registration Closed

November/December 2018 (Wednesday)

2.5 days
Accounting: What’s that got to do with management?, Salem

Instructor: Pamela Stroebel Powers

Module Description: Recent Secretary of State audits have found knowledge and communication gaps between management and accounting operations. They also found that people new to the accounting field have difficulty explaining how accounting fits into the overall operations. As a manager, it is important to increase your accounting literacy and people who work in the accounting field need to gain a bigger picture perspective of the impact of accounting practices. Because of these special needs, we have designed a new module in consultation with agency finance officer, the Secretary of State’s Audit Division and the State Treasurer’s office.

This module will review financial statements used by state agencies and demonstrate how reviewing financial information can improve decision making and provide awareness to opportunities for process improvement. Most managers have an awareness of budget processes, so the module will explore the differences between the budget and accounting processes.

Participants will learn the shared financial vocabulary between accountants, management and auditors and will discuss ways to partner with auditors for effective outcomes as well as prepare for an audit. The module will also provide tools and techniques for analyzing, documenting, mitigating and monitoring risks. Guest speakers will cover special topics including specialized accounting practices in government, Treasury rules and practices, and external audits.

  • November 14, 2018 (Wednesday): 8:00 am to 5:00 pm
  • November 28, 2018 (Wednesday): 8:00 am to 5:00 pm
  • December 5, 2018 (Wednesday): 8:00 am to noon

*As of 10/10/18 this class is full. Please contact kiseri@willamette.edu to be put on a waiting list. Thank you. 

 

Registration closed

January 2019 (Saturday)

2 days
Enterprise Architecture, Salem

Instructor: Alex Pettit

Module Description: Alex Pettit, is leading this special CPM module. This course is an introduction to Enterprise Architecture (EA). EA is fast emerging as a key function that enables synergy between IT and business strategy and delivery. EA is the next step in the learning of young professionals by introducing solutions architecture, technology architecture and business architecture skills. This course covers foundational aspects of both enterprise and architectural thinking, discusses the role of EA in business and IT alignment, and gives students an overview of architectural styles and techniques differentiating organizational and IT architecture. We will also review the use of social media applications in government, and how they can either complicate or simplify the organization’s architecture.

  • January 12, 2019 (Saturday): 8:30 am to 5:00 pm
  • January 26, 2019 (Saturday): 8:30 am to 5:00 pm

Registration Closed

February 2019 (Friday)

2.5 days
Innovation & Change, Salem

Instructors: Ed Warnock & Linda Crafts

Module Description: In this course we will examine a series of new approaches that move beyond “one-off” major innovations every few years to creating a “culture of innovation” so our agencies can become “serial innovators” to constantly provide improved services to clients and the state. Once you have targeted a desired innovation, we present a systematic methodology for successful implementation of the change.

  • February 1, 2019 (Friday): 8:00 am to 5:00 pm
  • February 8, 2019 (Friday): 8:00 am to noon
  • February 22, 2019 (Friday): 8:00 am to 5:00 pm

Registration Closed

March 2019 (Friday)

2.5 days
Strategic Management, Salem

Instructor: Ed Warnock

Module Description: This is a module on how to build a strategic plan to lead our organizations to “excellence.” This module focuses on:

  • Defining “excellent performance” 
  • Strategic innovation – breaking out of being compliance driven and risk averse
  • Building a step-by-step plan to achieve excellence
  • Creating and managing projects that improve the business systems, competencies and culture that are prerequisites to reaching strategic goals.

The goal of this module This class is designed to be tactical and pragmatic.

  • Understand how to set inspiring goals and build plans to achieve them
  • Build an understanding of the characteristics, tools and techniques of successful strategy implementation
  • Learn techniques to overcome obstacles and setbacks during a strategy rollout
  • March 1, 2019 (Friday): 8:00 am to 5:00 pm
  • March 8, 2019 (Friday): 8:00 am to 11:00 am
  • March 15, 2019 (Friday): 8:00 am to 5:00 pm

*As of 2/20/19 a few additional seats have been added - open for registration

Registration Closed

March 2019 (Wednesday)

2.5 days
Business Communication: Writing, Salem

Instructor: Elizabeth Tierney

 Module Description: Do you ever worry that you have forgotten basic grammar and usage, are too wordy or have difficulty setting the right tone? If so, then this module should help because we will work together to examine the writing process: from clarifying the message, analyzing the audience and organizing your thoughts to editing and proofreading.

Over the two and a half days, you will have the opportunity to discuss emails, resumes, cover letters and short formal reports. The topics will be as broad as refining and articulating your purpose and as narrow as avoiding the passive voice or using the semi-colon. The approach will be exercises, feedback, discussion and three writing assignments, two hand-written in class on day one and one can be typed at home. 

  • March 6, 2019 (Wednesday): 8:00 am to 5:00 pm
  • March 13, 2019 (Wednesday): 8:00 am to 5:00 pm
  • March 20, 2019 (Wednesday): 8:00 am to noon

Class size limited to 22 participants. 

 

Registration Closed

April 2019 (Friday)

2.5 days
Understanding the Dynamics of Organizations, Salem

Instructor: Linda Crafts

(Previously: "Organizational Behavior and Communication")

Module Description: 

This module focuses on understanding how one influences human behavior in the workplace. A major emphasis in the module will be on the practice of reframing- the ability to rethink and conceptualize a situation so as to widen one's perspective and available responses, primarily based upon the work of Lee Bolman and Terrance Deal.  Reframing is an important skill for managing people and projects in fast changing, technologically intensive organizations.

We will use four theory-based frames of reference as the foundation for our reframing work together. Using the structural frame, we will examine the effects of work (re) design and (re) structuring on the roles/responsibilities, people and performance of an organization. Using the human resource frame, we will consider interpersonal and group dynamics, communication, and issues of fit between people and organizations. Using the political frame, we will consider issues and sources of power, building coalitions and managing differences. Using the symbolic frame, we will explore how people make sense and meaning at work, as well as how all of these dynamics effect organizational culture and how one might influence that culture.

  • April 5, 2019 (Friday): 8:00 am to noon
  • April 12, 2019 (Friday): 8:00 am to 5:00 pm
  • April 26, 2019 (Friday): 8:00 am to 5:00 pm

*As of 1/30/19 this class is full. Please contact kiseri@willamette.edu to be put on a waiting list. Thank you.

Registration Closed

May 2019 (Friday)

2.5 days
Negotiating for Success: Creating 'Win-Win' Every Day, Salem

Instructor: Warren Binford

Module Description: “Negotiating for Success” aims to provide you with the tools you need to navigate every day successfully. Whether negotiating a salary increase with your boss, a new union contract, childcare pick up with your spouse, or the lowest possible sales price for a new car, this module introduces you to the knowledge and skills needed to be a principled negotiator focused on “win-win” solutions. We will use the classic negotiation book, “Getting to Yes,” and enrich the content with related information on gender, race, culture, and other factors that affect negotiations as well as practice skills required for successful negotiations such as active listening. The module will include at least three simulated negotiations.

  • May 3, 2019 (Friday): 8:00 am to noon
  • May 10, 2019 (Friday): 8:00 am to 5:00 pm
  • May 17, 2019 (Friday): 8:00 am to 5:00 pm

*As of 1/23/19 this class is full. Please contact kiseri@willamette.edu to be put on a waiting list. Thank you.

Registration Closed

June 2019 (Wednesday)

2.5 days
Business Communication: Writing, Salem

Instructor: Elizabeth Tierney

Module Description: Do you ever worry that you have forgotten basic grammar and usage, are too wordy or have difficulty setting the right tone? If so, then this module should help because we will work together to examine the writing process: from clarifying the message, analyzing the audience and organizing your thoughts to editing and proofreading.

Over the two and a half days, you will have the opportunity to discuss emails, resumes, cover letters and short formal reports. The topics will be as broad as refining and articulating your purpose and as narrow as avoiding the passive voice or using the semi-colon. The approach will be exercises, feedback, discussion and three writing assignments, two hand-written in class on day one and one can be typed at home. 

  • June 5, 2019 (Wednesday): 8:00 am to 5:00 pm
  • June 19, 2019 (Wednesday): 8:00 am to 5:00 pm
  • June 26, 2019 (Wednesday): 8:00 am to noon

 

 Registration Closed

June 2019 (Friday)

2.5 days
Data Analysis & Presentation, Salem

Instructor: Josh Lehner

Module Description:  Students learn how to approach & analyze different types of data using various techniques & building invaluable workplace skills. Students also learn how to convey their findings in the right graph, table or visual in a compelling manner.

  • June 7, 2019 (Friday): 8:00 am to noon
  • June 14, 2019 (Friday): 8:00 am to 5:00 pm
  • June 21, 2019 (Friday): 8:00 am to 5:00pm

Registration closed