Sessions For Your Certificate in Public Management

Each Certificate in Public Management module covers approximately two and a half days of instruction. To receive credit towards the certificate, participants must attend all scheduled class days, or make arrangements with the instructor, and complete all required work.

Special sessions are available upon request. Please contact us to schedule a CPM special session for your group or let us know if you have interest in attending a course at our Portland campus in Downtown Portland: cpm@willamette.edu

January 2023 (Friday)

3 days
Follow the Money: Budget and Finance in the Public Sector (Online)

Instructor: Steve Robbins

Module Description: Examines important principles in public budgeting and related financial management with an eye toward improved budget development and execution. Concepts include: sources and uses of public funds, the logic and policy, performance management and accountability, budget management and selected budgetary reform techniques.

  • January 6 (Friday): 8:00am to 2:30pm
  • January 13 (Friday): 8:00am to 2:30pm
  • January 20 (Friday): 8:00am to 2:30pm
Register Now

February 2023 (Wednesday)

4 days
Accounting: What’s that got to do with management? (Online)

Instructor: Pamela Stroebel Powers

Module Description: Recent Secretary of State audits have found knowledge and communication gaps between management and accounting operations. They also found that people new to the accounting field have difficulty explaining how accounting fits into the overall operations. As a manager, it is important to increase your accounting literacy and people who work in the accounting field need to gain a bigger picture perspective of the impact of accounting practices. Because of these special needs, we have designed a new module in consultation with agency finance officer, the Secretary of State’s Audit Division and the State Treasurer’s office.

This module will review financial statements used by state agencies and demonstrate how reviewing financial information can improve decision making and provide awareness to opportunities for process improvement. Most managers have an awareness of budget processes, so the module will explore the differences between the budget and accounting processes.

Participants will learn the shared financial vocabulary between accountants, management and auditors and will discuss ways to partner with auditors for effective outcomes as well as prepare for an audit. The module will also provide tools and techniques for analyzing, documenting, mitigating and monitoring risks. Guest speakers will cover special topics including specialized accounting practices in government, Treasury rules and practices, and external audits.

  • February 1 (Wednesday): 1:00pm to 5:00pm
  • February 8 (Wednesday): 1:00pm to 5:00pm
  • February 15 (Wednesday): 1:00pm to 5:00pm
  • February 22 (Wednesday): 1:00pm to 5:00pm
Register Now

February 2023 (Friday)

3 days
Conversations in Strategic IT (Online)

Instructor: Syed Hussain

Module Description: This is a course on how to lead an IT transformation and strategically manage IT to excellence. The commoditization of IT was fast tracked with the maturity of the cloud and other enabling technologies. Renowned business expert Peter Drucker said, “The greatest danger in times of turbulence is not the turbulence — it is to act with yesterday’s logic.” In this class we will have in-depth themed conversations on how to modernize and transform IT. We will leverage class discussions, Case Studies and practical tools and tips.

The goals of this class:

  • Build an understanding of the modern IT practices for a successful strategy implementation
  • Understand and inspire digital ambitions based on customer-centricity.
  • Learn techniques to overcome and protect enterprise assets through successful governance.
  • February 3 (Friday): 8:00am to 2:30pm
  • February 10 (Friday): 8:00am to 2:30pm
  • February 24 (Friday): 8:00am to 2:30pm

Note: Due to similarity in content, this course will not count towards the CPM certificate if you have already received credit for EDCCP-009 "Enterprise Architecture"

Register Now

March 2023 (Friday)

3 days
Data Analysis & Presentation (Online)

Instructor: Josh Lehner

Module Description:  Students learn how to approach & analyze different types of data using various techniques & building invaluable workplace skills. Students also learn how to convey their findings in the right graph, table or visual in a compelling manner.

  • March 3 (Friday): 8:00am to 2:30pm
  • March 10 (Friday): 8:00am to 2:30pm
  • March 17 (Friday): 8:00am to 2:30pm
Register Now

April 2023 (Wednesday)

3 days
Business Communication: Speaking (In-Person), Salem

Instructor: Elizabeth Tierney

Module Description: Build your confidence and credibility as a speaker. This hands-on workshop is designed to develop your strengths by giving you the opportunity to practice creating and delivering clear messages to engage unique audiences.

  • April 12 (Wednesday): 8:30am to 4:30pm
  • April 19 (Wednesday): 8:30am to 4:30pm
  • April 26 (Wednesday): 8:30am to 12:30pm

Note: Due to similarity in content, this course will not count towards the CPM certificate if you have already received credit for EDCCP-10 "Clear and Effective Presentations and Writing."

Register Now

April & May 2023 (Friday)

4 days
Negotiating for Success: Creating a 'Win-Win' Every Day (Online)

Instructor: Warren Binford

Module Description: “Negotiating for Success” aims to provide you with the tools you need to navigate every day successfully. Whether negotiating a salary increase with your boss, a new union contract, childcare pick up with your spouse, or the lowest possible sales price for a new car, this module introduces you to the knowledge and skills needed to be a principled negotiator focused on “win-win” solutions. We will use the classic negotiation book, “Getting to Yes,” and enrich the content with related information on gender, race, culture, and other factors that affect negotiations as well as practice skills required for successful negotiations such as active listening. The module will include at least three simulated negotiations.

  • April 7 (Friday): 8:00am to 12:00pm
  • April 14 (Friday): 8:00am to 12:00pm
  • April 21 (Friday): 8:00am to 12:00pm
  • May 5 (Friday): 8:00am to 12:00pm
Register Now

May 2023 (Wednesday)

4 days
Process Improvement Principles for Managers (Online)

Instructor: Pamela Stroebel Powers

Module Description: Process mapping can be an integral step in understanding and improving key business processes that help us achieve and support our strategic and operational objectives. This course will introduce process mapping techniques and tools, including LEAN principles, that can be used to identify and implement process improvement opportunities to improve efficiency and effectiveness for ALL types of processes - operational, financial, strategic and more!

  • May 3 (Wednesday): 1:00pm to 5:00pm
  • May 10 (Wednesday): 1:00pm to 5:00pm
  • May 17 (Wednesday): 1:00pm to 5:00pm
  • May 24 (Wednesday): 1:00pm to 5:00pm
Register Now

June 2023 (Friday)

3 days
Business Communication: Writing (Online)

Instructor: Elizabeth Tierney

Module Description: Communication is the lifeblood of organizations. This practical workshop is designed to sharpen your writing skills through discussion and practice. The content ranges from organizing your thoughts and understanding your audience to punctuation, grammar, and style.

  • June 2 (Friday): 8:00am to 2:30pm
  • June 9 (Friday): 8:00am to 2:30pm
  • June 16 (Friday): 8:00am to 2:30pm
Register Now

Completed Courses


February 2022 (Friday)

2.5 days
Conversations in Strategic IT (Online)

Instructor: Syed Hussain

Module Description: This is a course on how to lead an IT transformation and strategically manage IT to excellence. The commoditization of IT was fast tracked with the maturity of the cloud and other enabling technologies. Renowned business expert Peter Drucker said, “The greatest danger in times of turbulence is not the turbulence — it is to act with yesterday’s logic.” In this class we will have in-depth themed conversations on how to modernize and transform IT. We will leverage class discussions, Case Studies and practical tools and tips.

The goals of this class:

  • Build an understanding of the modern IT practices for a successful strategy implementation
  • Understand and inspire digital ambitions based on customer-centricity.
  • Learn techniques to overcome and protect enterprise assets through successful governance.
  • February 4, 2022 (Friday): 8:00 am to 5:00 pm
  • February 11, 2022 (Friday): 8:00 am to 5:00 pm
  • February 25, 2022 (Friday): 8:00 am to noon

Note: Due to similarity in content, this course will not count towards the CPM certificate if you have already received credit for EDCCP-009 "Enterprise Architecture"

REGISTRATION CLOSED

January 2022 (Friday)

2.5 days
Follow the Money: Budget and Finance in the Public Sector (Online)

Instructor: Steve Robbins

Module Description: Examines important principles in public budgeting and related financial management with an eye toward improved budget development and execution. Concepts include: sources and uses of public funds, the logic and policy, performance management and accountability, budget management and selected budgetary reform techniques.

  • January 7, 2022 (Friday): 8:00 am to 5:00 pm
  • January 14, 2022 (Friday): 8:00 am to 5:00 pm
  • January 21, 2022 (Friday): 8:00 am to noon

REGISTRATION CLOSED

February 2022 (Tuesday)

2.5 days
Accounting: What’s that got to do with management? (Online)

Instructor: Pamela Stroebel Powers

Module Description: Recent Secretary of State audits have found knowledge and communication gaps between management and accounting operations. They also found that people new to the accounting field have difficulty explaining how accounting fits into the overall operations. As a manager, it is important to increase your accounting literacy and people who work in the accounting field need to gain a bigger picture perspective of the impact of accounting practices. Because of these special needs, we have designed a new module in consultation with agency finance officer, the Secretary of State’s Audit Division and the State Treasurer’s office.

This module will review financial statements used by state agencies and demonstrate how reviewing financial information can improve decision making and provide awareness to opportunities for process improvement. Most managers have an awareness of budget processes, so the module will explore the differences between the budget and accounting processes.

Participants will learn the shared financial vocabulary between accountants, management and auditors and will discuss ways to partner with auditors for effective outcomes as well as prepare for an audit. The module will also provide tools and techniques for analyzing, documenting, mitigating and monitoring risks. Guest speakers will cover special topics including specialized accounting practices in government, Treasury rules and practices, and external audits.

  • February 8, 2022 (Tuesday): 8:00 am to 5:00 pm
  • February 15, 2022 (Tuesday): 8:00 am to 5:00 pm
  • February 22, 2022 (Tuesday): 1:00 pm-5:00 pm

REGISTRATION CLOSED

March 2022 (Wednesday)

2 days
Business Communication: Writing (Online)

Instructor: Elizabeth Tierney

Module Description: In a world of texting and tweeting, do you worry that you have forgotten basic grammar, punctuation, and usage? Do you think you are too wordy? Are you concerned about setting the right tone, or weary of receiving follow-up emails seeking clarification? If so, this session should build your confidence and enhance your skills by reminding you about the importance of developing an accurate message, of analyzing your audience, of organizing your thoughts and of making and taking the time to edit and proofread for precision of language, thus ensuring your own credibility and professionalism.

Over the two days, you will have the opportunity to discuss emails, resumes, cover letters and short formal reports. The topics will be as broad as refining and articulating your purpose and as narrow as avoiding the passive voice or using the semi-colon. The approach will be exercises, feedback, discussion and three writing assignments.

  • March 2, 2022 (Wednesday): 8:00am - 5:00pm
  • March 9, 2022 (Wednesday): 8:00am - 5:00pm

Note: Due to similarity in content, this course will not count towards the CPM certificate if you have already received credit for EDCCP-10 "Clear and Effective Presentations and Writing."

REGISTRATION CLOSED

March 2022 (Friday)

2 days
Data Analysis & Presentation (Online)

Instructor: Josh Lehner

Module Description: Students learn how to approach & analyze different types of data using various techniques & building invaluable workplace skills. Students also learn how to convey their findings in the right graph, table or visual in a compelling manner.

  • March 4, 2022 (Friday): 8:00 am to 5:00 pm
  • March 11, 2022 (Friday): 8:00 am to 5:00 pm
RegistRATION CLOSED

April 2022 (Wednesday)

2 days
Business Communication: Speaking (Online)

Instructor: Elizabeth Tierney

Module Description: Build your confidence and credibility as a speaker. This hands-on workshop is designed to develop your strengths by giving you the opportunity to practice creating and delivering clear messages to engage unique audiences. We will look at strategies for handling nervousness and for designing effective visuals.

We will discuss such issues as recognizing and eliminating barriers to communication; handling nervousness; refining, organizing and structuring ideas to aid retention for each audience; and using and designing visuals.

  • April 6, 2022 (Wednesday): 8:00 am to 2:30 pm
  • April 13, 2022 (Wednesday): 8:00 am to 2:30 pm

Note: Due to similarity in content, this course will not count towards the CPM certificate if you have already received credit for EDCCP-10 "Clear and Effective Presentations and Writing."

REGISTRATION CLOSED

May 2022 (Friday)

2.5 days
Negotiating for Success: Creating a 'Win-Win' Every Day (Online)

Instructor: Warren Binford

Module Description: “Negotiating for Success” aims to provide you with the
tools you need to navigate every day successfully. Whether negotiating a
salary increase with your boss, a new union contract, childcare pick up
with your spouse, or the lowest possible sales price for a new car, this
module introduces you to the knowledge and skills needed to be a principled
negotiator focused on “win-win” solutions. We will use the classic
negotiation book, “Getting to Yes,” and enrich the content with related
information on gender, race, culture, and other factors that affect
negotiations as well as practice skills required for successful
negotiations such as active listening. The module will include at least
three simulated negotiations.

  • May 6, 2022 (Friday): 8:00 am to 5pm
  • May 13, 2022 (Friday): 8:00 am to 5pm
  • May 20, 2022 (Friday): 8:00 am to noon
REGISTRATION CLOSED

June 2022 (Friday)

3 (partial) days
Process Improvement Principles for Managers, Online

Instructor: Pamela Stroebel Powers

Module Description: Process mapping can be an integral step in understanding and improving key business processes that help us achieve and support our strategic and operational objectives. This course will introduce process mapping techniques and tools, including LEAN principles, that can be used to identify and implement process improvement opportunities to improve efficiency and effectiveness for ALL types of processes - operational, financial, strategic and more!

  • June 3, 2022 (Friday): 9:00 am to 4:00 pm
  • June 10, 2022 (Friday): 9:00 am to 4:00 pm
  • June 17, 2022 (Friday): 9:00 am to 3:00 pm
REGISTRATION CLOSED

September 2022 (Wednesday)

3 days
Business Communication: Writing (Online)

Instructor: Elizabeth Tierney

Module Description: Communication is the lifeblood of organizations. This practical workshop is designed to sharpen your writing skills through discussion and practice. The content ranges from organizing your thoughts and understanding your audience to punctuation, grammar, and style.

  • September 14 (Wednesday): 8:00am to 2:30pm
  • September 21 (Wednesday): 8:00am to 2:30pm
  • September 28 (Wednesday): 8:00am to 2:30pm
Registration Closed

September 2022 (Friday)

4 days
Managing Remotely (Online)

Instructors: Susan Wilson, Elizabeth Tierney, Pamela Stroebel Powers

Module Description: Successfully managing remotely requires you to build trust with and among the members of your team and to diminish any underlying anxieties. To build your confidence this module will include activities and discussions that will explore: communication, performance management, organizational culture, teamwork, and disturbances. We will offer tools, strategies, and techniques to support your efforts in this exciting and trying new world of work.

  • September 9 (Friday): 8:00am to 12:00pm
  • September 16 (Friday): 8:00am to 12:00pm
  • September 23 (Friday): 8:00am to 12:00pm
  • September 30 (Friday): 8:00am to 12:00pm
Registration Closed

October 2022 (Friday)

4 days
Dynamics of Organizations (Online)

Instructor: Linda Crafts

Module Description: This module focuses on understanding how one influences human behavior in the workplace. A major emphasis in the module will be on the practice of reframing- the ability to rethink and conceptualize a situation so as to widen one's perspective and available responses, primarily based upon the work of Lee Bolman and Terrance Deal. Reframing is an important skill for managing people and projects in fast changing, technologically intensive organizations.

We will use four theory-based frames of reference as the foundation for our reframing work together. Using the structural frame, we will examine the effects of work (re) design and (re) structuring on the roles/responsibilities, people and performance of an organization. Using the human resource frame, we will consider interpersonal and group dynamics, communication, and issues of fit between people and organizations. Using the political frame, we will consider issues and sources of power, building coalitions and managing differences. Using the symbolic frame, we will explore how people make sense and meaning at work, as well as how all of these dynamics effect organizational culture and how one might influence that culture.

  • October 7 (Friday): 8:00am to 12:00pm
  • October 14 (Friday): 8:00am to 12:00pm
  • October 21 (Friday): 8:00am to 12:00pm
  • October 28 (Friday): 8:00am to 12:00pm
Registration Closed

November 2022 (Tuesday)

4 days
Strategic Management (Online)

Instructor: Ed Warnock

Module Description: This is a module on how to build a strategic plan to lead our organizations to “excellence.” This module focuses on:

  • Defining “excellent performance”
  • Strategic innovation – breaking out of being compliance-driven and risk-averse
  • Building a step-by-step plan to achieve excellence
  • Creating and managing projects that improve the business systems, competencies and culture that are prerequisites to reaching strategic goals.

The goal of this module This class is designed to be tactical and pragmatic.

  • Understand how to set inspiring goals and build plans to achieve them
  • Build an understanding of the characteristics, tools and techniques of successful strategy implementation
  • Learn techniques to overcome obstacles and setbacks during a strategy rollout
  • November 1 (Tuesday): 8:00am to 12:00pm
  • November 8 (Tuesday): 8:00am to 12:00pm
  • November 15 (Tuesday): 8:00am to 12:00pm
  • November 22 (Tuesday): 8:00am to 12:00pm
Registration Closed

November - December 2022 (Wednesday & Friday)

4 days
Policy & Politics (Online)

Instructor: Brad Avakian

Module Description: Understanding how to navigate political factors is essential to effective public management. This course will take a candid look at those factors, explore ways of working with them and provide the skills necessary to be a successful public servant within political and policy making environments.

  • November 30 (Wednesday): 8:00am to 12:00pm
  • December 2 (Friday): 8:00am to 12:00pm
  • December 7 (Wednesday): 8:00am to 12:00pm
  • December 9 (Friday): 8:00am to 12:00pm
Registration Closed

January 2023 (Wednesday)

3 days
Business Communication: Writing (Online)

Instructors: Elizabeth Tierney

Module Description: Communication is the lifeblood of organizations. This practical workshop is designed to sharpen your writing skills through discussion and practice. The content ranges from organizing your thoughts and understanding your audience to punctuation, grammar, and style.

  • January 11 (Wednesday): 8:00am to 2:30pm
  • January 18 (Wednesday): 8:00am to 2:30pm
  • January 25 (Wednesday): 8:00am to 2:30pm
Registration closed

 

Willamette University

Executive Development Center

Salem Campus

Address
900 State Street
Salem Oregon 97301 U.S.A.
Phone
503-370-6791

Portland Campus

Address
200 SW Market Street, Suite 101
Portland Oregon 97201 U.S.A.
Phone
971-717-7260

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