Preferred Travel Booking Options

Willamette University Travel Choices

Corporate Travel Management (CTM) and on-line booking tool, Concur is the preferred travel agency to handle all authorized domestic and international travel needs for the University. CTM is available to University faculty and staff members for all University related travel needs, and to students and visitors traveling on University business, but is not intended for personal travel. Once you have obtained travel authorization, you can request air travel reservations by filling out the online travel request form. Otherwise, feel free to call 503-370-6659 or contact us by email at

The phone number to call CTM for agent assisted reservations from a Willamette phone is 503-370-6388.

For Concur online booking access contact Purchasing, email or phone: 503-370-6659.

Online Booking System

The online booking system is Concur. To access the Willamette University Concur site, login to portal.

Sign in with your University email address (including and password. If you do not have a password click on the "Forgot or don't have a password?" link. Concur will email you a temporary password. Contact the Purchasing and Travel department at or call 503-370-6659 for assistance. To contact Corporate Travel Management email

State Airfares

The University has worked out an arrangement with the State of Oregon where we can take advantage of the State's negotiated air travel discounts. State airfares are refundable and changeable airfares. To view the list of cities and fares go to the Willamette Purchasing and Travel Center, and click on the link to view prices and cities offered through the State airfare contract. State airfares are currently only available through the Travel Center.

Airfare Selection Guidelines

  • You should purchase, at least, 14-21 days in advance;
  • You will need to allocate a 2 hour window around preferred departure and arrival time;
  • Search connecting or one-stop flight options in addition to non-stop;
  • Search coach/economy fares, which are often non-refundable and include penalties for any changes;
  • Consider low-cost carriers such as Southwest and Jet Blue and/or consolidator fares if applicable;
  • Consider fares that require a Saturday night stay, if applicable;
  • Consider State contract airfares.

Additional Travelers

Additional passengers, such as a spouse, friend, or child, may be booked with your flight, but their travel will not be covered by University funds (unless the spouse is an employee and on official University business).


You are responsible for arranging, confirming, and canceling your reservations. Cancellations should be communicated as soon as possible to the Travel Center so that when possible, fares can be applied to future travel. If a trip is changed or canceled because of University business needs or circumstances beyond the traveler's control (e.g., conference or event canceled) the individual can be reimbursed for airline penalty fees. To receive reimbursement, you must present the printed itinerary that includes the changed or canceled flights and documentation of the penalty charge, proof of payment, and the reason for the change or cancellation. Individuals will not be reimbursed for penalty fees resulting from trip changes or cancellations for personal convenience.