Schedule

Each Certificate in Public Management module consists of two and a half days of instruction. To receive credit towards the certificate, participants must attend all sessions, or make arrangements with the instructor, and complete all required work.

September 2017

2.5 days, 20 hours
Business Communication: Speaking, Salem

Instructor: Elizabeth Tierney

Module Description: When you have to give a talk for work, are you nervous or worried about being unclear or boring? This hands-on interactive module is designed to address your concerns by developing your strengths and minimizing your weaknesses as a presenter. By the end of the two and a half days, you should be more confident, credible and clear.

We will discuss such issues as recognizing and eliminating barriers to communication; handling nervousness; refining, organizing and structuring ideas to aid retention for each audience; and using and designing visuals.

  • Sept. 8, 2017 (Friday): 8:00 am to 5:00 pm
  • Sept. 15, 2017 (Friday): 8:00 am to 5:00 pm
  • Sept. 22, 2017 (Friday): 8:00 am to noon

Note: Due to similarity in content, this course will not count towards the CPM certificate if you have already received credit for EDCCP-10 "Clear and Effective Presentations and Writing."

Register Now

*As of 8/14/17 this class is full. Please contact kiseri@willamette.edu to be put on a waiting list. Thank you. 

October 2017

2.5 days, 20 hours
Follow the Money: Budget and Finance in the Public Sector, Salem

Instructor: Tom McClellan

Module Description: Examines important principles in public budgeting and related financial management with an eye toward improved budget development and execution. Concepts include: sources and uses of public funds, the logic and policy, performance management and accountability, budget management and selected budgetary reform techniques.

  • Oct. 6, 2017 (Friday): 8:00 am to 5:00 pm
  • Oct. 20, 2017 (Friday): 8:00 am to 5:00 pm
  • Oct. 27, 2017 (Friday): 8:00 am to noon

Register Now

*As of 8/22/17 this class is full. Please contact kiseri@willamette.edu to be put on a waiting list. Thank you. 

November 2017

2.5 days, 20 hours
Process Maps and LEAN Principles for Managers, Salem

Instructors: Ed Warnock & Pamela Stroebel Powers

Module Description: Process mapping can be an integral step in understanding and improving key business processes that help us achieve and support our strategic and operational objectives. This course will explore various process mapping tools, templates, and processes and discuss how to utilize the important aspects of LEAN to fully derive the value of process mapping for improvement. 

  • Nov. 3, 2017 (Friday): 8:00 am to 5:00 pm
  • Nov. 17, 2017 (Friday): 8:00 am to 5:00 pm
  • Dec. 1, 2017 (Friday): 8:00 am to noon

Register Now

*As of 8/22/17 this class is full. Please contact kiseri@willamette.edu to be put on a waiting list. Thank you. 

January 2018 (Saturday)

2 Days
Managing Legal Issues, Salem

Instructor: Warren Binford

Module Description: Do you love law but have never gone to law school? Do you work in an environment where laws govern the work that you do and you’d like to understand them better?  Either way, this two-day crash course is for you. By the end of the course, you will understand the basic structure and function of the legal system in the U.S. and Oregon. We will also review fundamental legal principles in the areas you are most likely to encounter them, such as employment law, contracts law, and regulatory law. Most importantly, we will focus on ways to understand legal issues in order to minimize the liability of you and your employer. We hope you will join us!

  • Jan. 20, 2018 (Saturday): 8:00 am to 5:00 pm
  • Jan. 27, 2018 (Saturday): 8:00 am to 5:00 pm

Register Now

February 2018

2.5 days, 20 hours
HR Management and Workforce Planning, Salem

Instructor: Susan Wilson

Module Description: An organization’s greatest asset is it’s employees. Right now, we are seeing public sector organizations face challenges brought on by an aging workforce and increased competition for skilled workers. This module will explore the frameworks of workforce planning, opportunities for building an organization’s bench strength and approaches to recruit and retain a skilled workforce. The course will use case studies and current research as tools for gaining a better understanding of workforce issues.  

  • Feb. 2, 2018 (Friday): 8:00 am to 5:00 pm
  • Feb. 9, 2018 (Friday): 8:00 am to 5:00 pm
  • Feb. 23, 2018 (Friday): 8:00 am to noon

Register Now

March 2018

2.5 days, 20 hours
Business Communication: Writing, Salem

Instructor: Elizabeth Tierney

Module Description: Do you ever worry that you have forgotten basic grammar and usage, are too wordy or have difficulty setting the right tone? If so, then this module should help because we will work together to examine the writing process: from clarifying the message, analyzing the audience and organizing your thoughts to editing and proofreading.

Over the two and a half days, you will have the opportunity to write (with feedback) emails, resumes, cover letters and short formal reports. The topics will be broad as refining and articulating your purpose and as narrow as avoiding the passive voice or using the semi-colon.

  • Mar. 2, 2018 (Friday): 8:00 am to 5:00 pm
  • Mar. 9, 2018 (Friday): 8:00 am to 5:00 pm
  • Mar. 16, 2018 (Friday): 8:00 am to noon

Register Now

April 2018

2.5 days, 20 hours
Innovation & Change, Salem

Instructors: Ed Warnock & Linda Crafts

Module Description: In this course we will examine a series of new approaches that move beyond “one-off” major innovations every few years to creating a “culture of innovation” so our agencies can become “serial innovators” to constantly provide improved services to clients and the state. Once you have targeted a desired innovation, we present a systematic methodology for successful implementation of the change.

  • Apr. 6, 2018 (Friday): 8:00 am to 5:00 pm
  • Apr. 13, 2018 (Friday): 8:00 am to 5:00 pm
  • Apr. 20, 2018 (Friday): 8:00 am to noon

Register Now

May 2018

2.5 days, 20 hours
Negotiating for Success: Creating 'Win-Win' Every Day, Salem

Instructor: Warren Binford

Module Description: “Negotiating for Success” aims to provide you with the tools you need to navigate every day successfully. Whether negotiating a salary increase with your boss, a new union contract, childcare pick up with your spouse, or the lowest possible sales price for a new car, this module introduces you to the knowledge and skills needed to be a principled negotiator focused on “win-win” solutions. We will use the classic negotiation book, “Getting to Yes,” and enrich the content with related information on gender, race, culture, and other factors that affect negotiations as well as practice skills required for successful negotiations such as active listening. The module will include at least three simulated negotiations.

  • May 11, 2018 (Friday): 8:00 am to noon
  • May 18, 2018 (Friday): 8:00 am to 5:00 pm
  • May 25, 2018 (Friday): 8:00 am to 5:00 pm

Register Now

June 2018

2.5 days, 20 hours
Data Analysis & Presentation, Salem

Instructor: Josh Lehner

Module Description:  Students learn how to approach & analyze different types of data using various techniques & building invaluable workplace skills. Students also learn how to convey their findings in the right graph, table or visual in a compelling manner.

  • June 1, 2018 (Friday): 8:00 am to noon
  • June 8, 2018 (Friday): 8:00 am to 5:00 pm
  • June 15, 2018 (Friday): 8:00 am to 5:00pm

Register Now

Completed Courses

_____________________________________________________________

September 16, 23, 30, 2016

2.5 days, 20 hours
Data Analysis & Presentation, Salem

Instructor: Josh Lehner

Module Description:  Students learn how to approach & analyze different types of data using various techniques & building invaluable workplace skills. Students also learn how to convey their findings in the right graph, table or visual in a compelling manner.

*Please bring an electronic device running Excel to participate in in-class activities. 

  • September 16, 2016 (Friday): 8:00 am to noon
  • September 23, 2016 (Friday): 8:00 am to 5:00 pm
  • September 30, 2016 (Friday): 8:00 am to 5:00 pm

Registration Closed

October 14, 21, 28, 2016

2.5 days, 20 hours
Business Communication: Speaking, Salem

Instructor: Elizabeth Tierney

Module Description: When you have to give a talk for work, are you nervous or worried about being unclear or boring? This hands-on interactive module is designed to address your concerns by developing your strengths and minimizing your weaknesses as a presenter. By the end of the two and a half days, you should be more confident, credible and clear.

We will discuss such issues as recognizing and eliminating barriers to communication; handling nervousness; refining, organizing and structuring ideas to aid retention for each audience; and using and designing visuals.

  • October 14, 2016 (Friday): 8:00 am to 5:00 pm
  • October 21, 2016 (Friday): 8:00 am to 5:00 pm
  • October 28, 2016 (Friday): 8:00 am to noon

Note: Due to similarity in content, this course will not count towards the CPM certificate if you have already received credit for EDCCP-10 "Clear and Effective Presentations and Writing."

*As of 10/5/2016 this class is full. Please contact edc@willamette.edu to be put on a waiting list. Thank you. 

Registration Closed

November 2, 9, 16, 2016 (Wednesday)

2.5 days, 20 hours
Accounting: What’s that got to do with management?, Salem

Instructor: Pamela Stroebel Powers

Module Description: Recent Secretary of State audits have found knowledge and communication gaps between management and accounting operations. They also found that people new to the accounting field have difficulty explaining how accounting fits into the overall operations. As a manager, it is important to increase your accounting literacy and people who work in the accounting field need to gain a bigger picture perspective of the impact of accounting practices. Because of these special needs, we have designed a new module in consultation with agency finance officer, the Secretary of State’s Audit Division and the State Treasurer’s office.

This module will review financial statements used by state agencies and demonstrate how reviewing financial information can improve decision making and provide awareness to opportunities for process improvement. Most managers have an awareness of budget processes, so the module will explore the differences between the budget and accounting processes.

Participants will learn the shared financial vocabulary between accountants, management and auditors and will discuss ways to partner with auditors for effective outcomes as well as prepare for an audit. The module will also provide tools and techniques for analyzing, documenting, mitigating and monitoring risks. Guest speakers will cover special topics including specialized accounting practices in government, Treasury rules and practices, and external audits.

  • November 2, 2016 (Wednesday): 8:00 am to 5:00 pm
  • November 9, 2016 (Wednesday): 8:00 am to 5:00 pm
  • November 16, 2016 (Wednesday): 8:00 am to noon
  • Max. Classroom Capacity: 24 students

Registration Closed

*As of 10/28/2016 this class is full. Please contact edc@willamette.edu to be put on a waiting list. Thank you. 

November 18, December 2, 9, 2016

2.5 days, 20 hours
Managing People: the Good, the Bad, and the Challenges, Salem

Instructor: Sue Wilson & Madilyn Zike

Module Description: This module explores the challenges of managing people in the workplace. We will examine the role that managers play in effectively recruiting, selecting, hiring, coaching and managing employees. The module includes instruction on the legal framework of employment law as it applies in your daily work and discusses operating in organized labor environments. All topics include application to actual workplace scenarios. It also explores the relationship between managers and their HR offices and the best ways to effectively work together.

The module is designed around case studies, short lectures and discussion, all related to actual workplace scenarios. 

  • November 18, 2016 (Friday): 8:00 am to 5:00 pm
  • December 2, 2016 (Friday): 8:00 am to noon
  • December 9, 2016 (Friday): 8:00 am to 5:00 pm

Registration Closed

*As of 11/2/2016 this class is full. Please contact edc@willamette.edu to be put on a waiting list. Thank you. 

January 6, 20, 27, 2017

2.5 days, 20 hours
Follow the Money: Budget and Finance in the Public Sector, Salem

Instructor: Mike Marsh

Module Description: Examines important principles in public budgeting and related financial management with an eye toward improved budget development and execution. Concepts include: sources and uses of public funds, the logic and policy, performance management and accountability, budget management and selected budgetary reform techniques.

  • January 6, 2017 (Friday): 8:00 am to 5:00 pm
  • January 20, 2017 (Friday): 8:00 am to 5:00 pm
  • January 27, 2017 (Friday): 8:00 am to noon

Registration Closed

*As of 12/21/2016 this class is full. Please contact edc@willamette.edu to be put on a waiting list. Thank you. 

February 3, 10, 24, 2017

2.5 days, 20 hours
Innovation & Change, Salem

Instructors: Ed Warnock & Linda Crafts

Module Description: In this course we will examine a series of new approaches that move beyond “one-off” major innovations every few years to creating a “culture of innovation” so our agencies can become “serial innovators” to constantly provide improved services to clients and the state. Once you have targeted a desired innovation, we present a systematic methodology for successful implementation of the change.

  • February 3, 2017 (Friday): 8:00 am to 5:00 pm
  • February 10, 2017 (Friday): 8:00 am to 5:00 pm
  • February 24, 2017 (Friday): 8:00 am to noon

Registration Closed

*As of 1/30/2017 this class is full. Please contact edc@willamette.edu to be put on a waiting list. Thank you. 

March 3, 10, 17, 2017

2.5 days, 20 hours
Business Communication: Writing, Salem

Instructor: Elizabeth Tierney

Module Description: Do you ever worry that you have forgotten basic grammar and usage, are too wordy or have difficulty setting the right tone? If so, then this module should help because we will work together to examine the writing process: from clarifying the message, analyzing the audience and organizing your thoughts to editing and proofreading.

Over the two and a half days, you will have the opportunity to write (with feedback) emails, resumes, cover letters and short formal reports. The topics will be broad as refining and articulating your purpose and as narrow as avoiding the passive voice or using the semi-colon.

  • March 3, 2017 (Friday): 8:00 am to 5:00 pm
  • March 10, 2017 (Friday): 8:00 am to 5:00 pm
  • March 17, 2017 (Friday): 8:00 am to noon

Registration Closed

*As of 2/17/17 this class is full. Please contact kiseri@willamette.edu to be put on a waiting list. Thank you. 

April 1, 8, 2017 (Saturday)

2 Days
Strategic Management of Technology, Salem

Instructor: Alex Pettit

Module Description: "IT and State Government Operations: Where Is It Headed?" Alex Pettit, the State of Oregon’s CIO, is leading this special CPM module - a unique opportunity to gain knowledge and understanding of the future facing Oregon’s IT functions.

  • April 1, 2017 (Saturday): 8:00 am to 5:00 pm
  • April 8, 2017 (Saturday): 8:00 am to 5:00 pm

Registration Closed

April 7, 14, 21, 2017

2.5 days, 20 hours
Strategic Management, Salem

Instructor: Ed Warnock

Module Description: This is a module on how to build a strategic plan to lead our organizations to “excellence.” This module focuses on:

  • Defining “excellent performance” 
  • Strategic innovation – breaking out of being compliance driven and risk averse
  • Building a step-by-step plan to achieve excellence
  • Creating and managing projects that improve the business systems, competencies and culture that are prerequisites to reaching strategic goals.

The goal of this module This class is designed to be tactical and pragmatic.

  • Understand how to set inspiring goals and build plans to achieve them
  • Build an understanding of the characteristics, tools and techniques of successful strategy implementation
  • Learn techniques to overcome obstacles and setbacks during a strategy rollout
  • April 7, 2017 (Friday): 8:00 am to 5:00 pm
  • April 14, 2017 (Friday): 8:00 am to 5:00 pm
  • April 21, 2017 (Friday): 8:00 am to 12:00 pm

Registration Closed

*As of 3/22/17 this class is full. Please contact kiseri@willamette.edu to be put on a waiting list. Thank you. 

May 5, 19, 26, 2017

2.5 days, 20 hours
Understanding the Dynamics of Organizations, Salem

Instructor: Linda Crafts

(Previously: "Organizational Behavior and Communication")

Module Description: 

This module focuses on understanding how one influences human behavior in the workplace. A major emphasis in the module will be on the practice of reframing- the ability to rethink and conceptualize a situation so as to widen one's perspective and available responses, primarily based upon the work of Lee Bolman and Terrance Deal.  Reframing is an important skill for managing people and projects in fast changing, technologically intensive organizations.

We will use four theory-based frames of reference as the foundation for our reframing work together. Using the structural frame, we will examine the effects of work (re) design and (re) structuring on the roles/responsibilities, people and performance of an organization. Using the human resource frame, we will consider interpersonal and group dynamics, communication, and issues of fit between people and organizations. Using the political frame, we will consider issues and sources of power, building coalitions and managing differences. Using the symbolic frame, we will explore how people make sense and meaning at work, as well as how all of these dynamics effect organizational culture and how one might influence that culture.

  • May 5, 2017 (Friday): 8:00 am to noon
  • May 19, 2017 (Friday): 8:00 am to 5:00 pm
  • May 26, 2017 (Friday): 8:00 am to 5:00 pm

Registration Closed

May 10, 17, 24, 2017 (Wednesday)

2.5 days, 20 hours
Business Communication: Writing (repeat), Salem

Instructor: Elizabeth Tierney

Module Description: Do you ever worry that you have forgotten basic grammar and usage, are too wordy or have difficulty setting the right tone? If so, then this module should help because we will work together to examine the writing process: from clarifying the message, analyzing the audience and organizing your thoughts to editing and proofreading.

Over the two and a half days, you will have the opportunity to write (with feedback) emails, resumes, cover letters and short formal reports. The topics will be broad as refining and articulating your purpose and as narrow as avoiding the passive voice or using the semi-colon.

  • May 10, 2017 (Wednesday): 8:00 am to 5:00 pm
  • May 17, 2017 (Wednesday): 8:00 am to 5:00 pm
  • May 24, 2017 (Wednesday): 8:00 am to noon

Registration Closed

*As of 4/7/17 this class is full. Please contact kiseri@willamette.edu to be put on a waiting list. Thank you. 

June 2, 9, 23, 2017

2.5 days, 20 hours
Negotiating for Success: Creating 'Win-Win' Every Day, Salem

Instructor: Warren Binford

Module Description: “Negotiating for Success” aims to provide you with the tools you need to navigate every day successfully. Whether negotiating a salary increase with your boss, a new union contract, childcare pick up with your spouse, or the lowest possible sales price for a new car, this module introduces you to the knowledge and skills needed to be a principled negotiator focused on “win-win” solutions. We will use the classic negotiation book, “Getting to Yes,” and enrich the content with related information on gender, race, culture, and other factors that affect negotiations as well as practice skills required for successful negotiations such as active listening. The module will include at least three simulated negotiations.

  • June 2, 2017 (Friday): 8:00 am to noon
  • June 9, 2017 (Friday): 8:00 am to 5:00 pm
  • June 23, 2017 (Friday): 8:00 am to 5:00 pm

Registration Closed