Schedule

Each Certificate of Public Management module consists of two and a half days of instruction. To receive credit towards the certificate, participants must attend all sessions, or make arrangements with the instructor, and complete all required work.

September 11, 18, 25, 2015

2.5 days, 20 hours
Clear and Effective Presentations and Writing, Salem

Instructor: Elizabeth Tierney

Module Description: Communication is the lifeblood of any organization.  Being able to share ideas orally or on paper is critical to you as managers.  This hands-on module is designed to assist you in developing your strengths and minimizing your weaknesses as a communicator.  By the end of the two and half days, you should be more confident, credible and clear.  

We will address such issues as: eliminating barriers to communication, handling nerves, understanding the audience, clarifying the message, organizing and structuring ideas to aid retention, designing visuals, and refining your work. 

  • September 11, 2015 (Friday): 8:00 am to 5:00 pm
  • September 18, 2015 (Friday): 8:00 am to noon
  • September 25, 2015 (Friday): 8:00 am to 5:00 pm

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October 9, 16, 23, 2015

2.5 days, 20 hours
Data Analysis & Presentation, Salem

Instructor: Josh Lehner

Module Description:  Students learn how to approach & analyze different types of data using various techniques & building invaluable workplace skills. Students also learn how to convey their findings in the right graph, table or visual in a compelling manner.

  • October 9, 2015 (Friday): 8:00 am to noon
  • October 16, 2015 (Friday): 8:00 am to 5:00 pm
  • October 23, 2015 (Friday): 8:00 am to 5:00 pm

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November 6, 13, 20, 2015

2.5 days, 20 hours
Leading and Participating in Strategic Change, Salem

Instructor: Donald Nagle

Module Description: Change is a constant factor in nearly every workplace, including state government. Every agency in Oregon is undergoing some type of change. Leading and participating effectively in change is a critical public management leadership skill. This module focuses on how to navigate your way through major changes in your organization, whether you are participating or taking an active leadership role in those changes.

The format of the module involves lecture, interactive discussion (based on short reading assignments), breakout sessions, proactive with change tools, and a group mini-project. We will close with brief presentations by the participants on some aspect of the changes in which they are participating or leading within their agencies.

  • November 6, 2015 (Friday): 8:00 am to 5:00 pm
  • November 13, 2015 (Friday): 8:00 am to 5:00 pm
  • November 20, 2015 (Friday): 8:00 am to noon

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November 30, December 7, 14, 2015

2.5 days, 20 hours
Accounting: What’s that got to do with management?, Salem

Instructor: Pam Stroebel

Module Description: Recent Secretary of State audits have found knowledge and communication gaps between management and accounting operations. They also found that people new to the accounting field have difficulty explaining how accounting fits into the overall operations. As a manager, it is important to increase your accounting literacy and people who work in the accounting field need to gain a bigger picture perspective of the impact of accounting practices. Because of these special needs, we have designed a new module in consultation with agency finance officer, the Secretary of State’s Audit Division and the State Treasurer’s office.

This module will review financial statements used by state agencies and demonstrate how reviewing financial information can improve decision making and provide awareness to opportunities for process improvement. Most managers have an awareness of budget processes, so the module will explore the differences between the budget and accounting processes.

Participants will learn the shared financial vocabulary between accountants, management and auditors and will discuss ways to partner with auditors for effective outcomes as well as prepare for an audit. The module will also provide tools and techniques for analyzing, documenting, mitigating and monitoring risks. Guest speakers will cover special topics including specialized accounting practices in government, Treasury rules and practices, and external audits.

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January 8, 22, 29, 2016

2.5 days, 20 hours
Managing People: the Good, the Bad, and the Challenges, Salem

Instructor: Sue Wilson & Donna Bennett

Module Description: This module explores the challenges of managing people in the workplace. We will examine the role that managers play in effectively recruiting, selecting, hiring, coaching and managing employees. The module includes instruction on the legal framework of employment law as it applies in your daily work and discusses operating in organized labor environments. All topics include application to actual workplace scenarios. It also explores the relationship between managers and their HR offices and the best ways to effectively work together.

The module is designed around short lectures and discussion, seasoned with some key reading to increase our understanding of the tools and concepts, and an ongoing case to practice applying them to our own lives.

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February 5, 19, 26, 2016

2.5 days, 20 hours
Follow the Money: Budget and Finance in the Public Sector, Salem

Instructor: Mike Marsh

Module Description: Examines important principles in public budgeting and related financial management with an eye toward improved budget development and execution. Concepts include: sources and uses of public funds, the logic and policy, performance management and accountability, budget management and selected budgetary reform techniques.

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March 4, 11, 2016

2 Days
Strategic Management of Technology, Salem

Instructor: Alex Pettit

Module Description: "IT and State Government Operations: Where Is It Headed?" Alex Pettit, the State of Oregon’s CIO, is leading this special CPM module - a unique opportunity to gain knowledge and understanding of the future facing Oregon’s IT functions.

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April 8, 15, 22, 2016

2.5 days, 20 hours
Strategic Management, Salem

Instructor: Ed Warnock

Module Description: This is a module on how to build a strategic plan to lead our organizations to “excellence.” This module focuses on:

  • Defining “excellent performance” 
  • Strategic innovation – breaking out of being compliance driven and risk averse
  • Building a step-by-step plan to achieve excellence
  • Creating and managing projects that improve the business systems, competencies and culture that are prerequisites to reaching strategic goals.

The goal of this module This class is designed to be tactical and pragmatic.

  • Understand how to set inspiring goals and build plans to achieve them
  • Build an understanding of the characteristics, tools and techniques of successful strategy implementation
  • Learn techniques to overcome obstacles and setbacks during a strategy rollout

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May 6, 20, 27, 2016

2.5 days, 20 hours
Organizational Behavior and Communication, Salem

Instructor: Linda Crafts

Module Description: This module focuses on understanding how one influences human behavior in the workplace. A major emphasis in the module will be on the practice of reframing- the ability to rethink and conceptualize a situation so as to widen one's perspective and available responses, primarily based upon the work of Lee Bolman and Terrance Deal.  Reframing is an important skill for managing people and projects in fast changing, technologically intensive organizations.

We will use four theory-based frames of reference as the foundation for our reframing work together. Using the structural frame, we will examine the effects of work (re) design and (re) structuring on the roles/responsibilities, people and performance of an organization. Using the human resource frame, we will consider interpersonal and group dynamics, communication, and issues of fit between people and organizations. Using the political frame, we will consider issues and sources of power, building coalitions and managing differences. Using the symbolic frame, we will explore the nature of individual leadership, the dynamics of organizational culture, and making sense and meaning of life at work.

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June 3, 10, 17, 2016

2.5 days, 20 hours
Negotiating for Success: Creating 'Win-Win' Every Day, Salem

Instructor: Warren Binford

Module Description: “Negotiating for Success” aims to provide you with the tools you need to navigate every day successfully. Whether negotiating a salary increase with your boss, a new union contract, childcare pick up with your spouse, or the lowest possible sales price for a new car, this module introduces you to the knowledge and skills needed to be a principled negotiator focused on “win-win” solutions. We will use the classic negotiation book, “Getting to Yes,” and enrich the content with related information on gender, race, culture, and other factors that affect negotiations as well as practice skills required for successful negotiations such as active listening. The module will include at least three simulated negotiations.

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