UMC Schedule

Day 1:

Morning: Orientation, Program Overview and Utility Strategy

Afternoon: The Utility by the Numbers

Day 2:

The Utility by the Numbers (continued)

Day 3:

Energy Resources in Transition

Day 4:

Presentation Skills

Day 5:

Morning: The Customer Experience

Afternoon: Emerging Trends

Day 6:

Fundamentals of Rate Regulation

Day 7:

Rate Setting Regulation Exercise

Day 8:

Stakeholder Relations

Day 9:

Becoming a More Effective Leader

Day 10:

Capstone Session - Presentations and Evaluations