At Willamette, work to build social connection is frequent and ongoing. Tommy Van Cleave, assistant dean for civic engagement, points to a partnership with the City of Salem’s Center 50+, in which student volunteers coordinate dinners between local senior citizens and the larger Salem community, including students. Terry Sherman BS’25 describes conversations he’s had during these dinners as life-changing. A biology major from Lake Charles, Louisiana, he took part in the dinners as a way to combat isolation. “My mom passed away recently,” he says. “She was isolated and by herself. If you have somebody to watch your back, it makes a huge difference. If she’d had somebody to check in on her every few days or so, it might’ve helped her.”
Rev. I. Pearl Player, who is chaplain, director of spiritual and religious life, and an instructor of religious studies at Willamette, is experienced with difficult and uncomfortable conversations. She’s found that a major barrier to having a lot of conversations—difficult and otherwise—is what she calls “our innate inability to actually listen to each other.” Instead of listening fully, she’s noticed, “we’re listening for keywords while simultaneously forming our response.”
Player advises a different conversational technique. “If we share in such a way that we say to each other, ‘This is my experience,’ then the listener is prepared. Keeping it very close to ‘I,’ as in, ‘This is what I believe,’ versus ‘This is the truth,’ makes it a much more welcoming space.” She teaches about deep listening, a practice of giving attention to one’s thoughts and reactions while staying focused on the meaning of what is being heard. This is in contrast to our default way of listening that is reactive and focused on formulating our response. “The conversation goes slowly, but it goes much deeper,” Player says. “This is where you give space for healing, agreeing to disagree.”
This is something each of us can practice, both for our own well-being and in the broader fight against isolation and polarization—one person to another, going beyond the usual circles and simpatico topics to where conversation is least anticipated and most uncomfortable, all in service to each other, and to democracy.