• Pull fire alarm
  • Evacuate
  • Call 6911

Initiating a false fire report or tampering with fire equipment will result in a fine.

General Response

  • Always assume an alarm is real and exit the building quickly without running. You must exit, even if you know the alarm is false.
  • Use normal exits if you can, but never use the elevator.
  • Before opening a door, use the back of your hand to feel near the top for heat.
    • If the door is hot or warm, or smoke is present, do not open.
    • If the door is cool, open slowly.
  • Close doors behind you to limit the spread of fire and smoke.
  • If you must exit through heat or smoke, cover your nose and mouth with a towel or a piece of clothing, then crawl or crouch.
  • Move well away from the building and meet your fellow residents at the designated location. Do not re-enter until a Campus Safety officer or the Fire Department gives permission. Anyone who interferes with a firefighter or fails to cooperate in any way is subject to a fine and/or arrest.
  • If you cannot exit, place towels or a blanket (wet, if possible) at the base of the door. Open a window, yell for help, wave a towel or shirt. If there is a phone, call 6911.

Mobility Impairment Response

  • COLLINS SCIENCE CENTER, HATFIELD LIBRARY, WALLER HALL: Individuals who use wheelchairs or other assistive technology for mobility should be directed to designated safe areas in the stairwells.
  • ALL OTHER BUILDINGS: Building Captains will check for individuals needing special assistance.
  • Call 503-370-6911, or 6911 from campus phones. Report that there is a mobility-impaired individual in Building____, Floor____, Room____. If you cannot call, open a window, yell for attention, wave a towel or shirt.
  • Close the door and wait with the person for Fire Department personnel.
  • NEVER CARRY AN INDIVIDUAL UNLESS THERE IS IMMINENT DANGER. Leave any assistive devices behind and follow the instructions of the individual as to how he/she is best transported.
Willamette University

Campus Safety

Salem Campus

University Services Building
Office Hours:
7:30 am–4 pm (M-F)
Officer available 24/7/365 at

Portland Campus

Arlene and Harold Schnitzer Center for Art and Design
Office Hours:
8 am–4 pm (M-F)
Officer available 24/7/365 at

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