Jira Service Desk:

All of WITS at your fingertips

Our home-grown legacy Service Request system was truly a jack of all trades, and our new system builds on this tradition with dramatically increased functionality and an all-new interface.  It also brings all teams within WITS into a single ticketing system for simplified escalation of requests and increased communication between end-users and the appropriate WITS staff.

The new interface

Landing Page

Jira Landing Page

Enter a topic for which you need assistance to search for help documentation or begin a Service Request in a category related to your search.


Select a primary category from the list on the left-hand column to begin narrowing down the nature of your request.  Detailed request topics are listed to the right after selecting a primary category.

Willamette University

Willamette Integrated Technology Services

900 State Street
Salem Oregon 97301 U.S.A.
503-370-6004 voice
503-375-5456 fax

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