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Supporting Students in Times of Concern and Emergencies

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Care Report

The CARE report is a way for members of the community to ensure a student who is experiencing difficulty is offered support and resources. CARE stands for Campus Assessment, Response and Evaluation. Submit a CARE report when you have:

  • General well-being concerns for a student, indicated by changes in behavior or personal upkeep, substance use, concerning comments or missing commitments.
  • Academic concerns such as test preparation, study skills, writing support or concern for a student's academic performance.

Note: CARE reports are not for immediate emergency concerns. For emergencies, contact Campus Safety at 503-370-6911.

The confidential form serves as a request for follow-up by an appropriate staff or faculty member. It provides written notification to the CARE team.

This team, led by the Dean of Students for Community Care and Inclusion meets weekly with member representatives from student support offices to discuss the CARE reports and coordinate support and follow-up with the student of concern.

If a student wants to speak directly to someone about general well-being concerns, or if a member of the Willamette community has concerns about a student, contact:

Students who wish to talk with someone about academic-related concerns may contact:

  • Student Success Hub, which comprises a wide range of offices dedicated to supporting students’ academic success, 503-370-6737
  • Accessible Education Services, which provides reasonable accommodations for students with a qualifying disability or temporary medical condition, 503-370-6737
  • Faculty advisor or course instructor

When serious health and safety concerns arise the Behavioral Review Team will be called to coordinate information and develop support plans as needed.

Bias Report

Willamette University does not tolerate discrimination in its activities or employment opportunities on the basis of race, color, religion, sex, national origin, marital status, veteran status, actual or perceived sexual orientation, gender identity, gender expression, or status with regard to pregnancy, disability or age. We are firmly committed to responding to incidents of bias which can include use of slurs, epithets, symbols, graffiti, degrading language, harassment or exclusionary practices. If you have experienced bias submit a bias report form.

Reports can also be made to the following offices:

More about bias incidents

Sexual Misconduct Report

The university is committed to fostering a fair and equitable environment for individuals to study, learn and work and, therefore, prohibits sexual and gender-based harassment, sexual and gender-based stalking, interpersonal violence (including dating and domestic partner violence), sexual exploitation, non-consensual sexual contact, non-consensual sexual intercourse, and retaliation against a person for the good faith reporting of any of these forms of conduct. For gender-based harassment, sexual violence, stalking and interpersonal violence submit a sexual misconduct form.

Reports of potential violations of this policy will be kept private to the extent possible for the university to respond to the report, but reports made to those listed below are not confidential.

If a student wants to speak to a confidential resource contact:

Employees may seek out confidential resources through the Employee Assistance Program or other local health and counseling resources.

Community Concerns/Incidents

Concerns about campus issues, reports of a campus incident that needs follow up or concerning behavior that is affecting you or other members of the community can be submitted on a community concerns/incident report. By communicating with our community about what kind of behavior we expect from each other, we strengthen our community standards. Reports are referred to the appropriate university personnel to address the concern.

For Urgent Mental Health Concerns

WUTalk, serviced by ProtoCall: 503-375-5353
24 Hour Telephone Crisis Counseling Support

By calling WUTalk, you will be connected to ProtoCall, a call center staffed by Masters and Ph.D. level counselors familiar with Willamette’s resources. Calls are free and confidential, and you can request a next business day follow-up inquiry from Bishop. Bishop Wellness Center is securely notified of your call, but like all records in Bishop, this is not a part of your academic record. 

If there is an immediate threat of harm to self or others, please contact:

Call 988 for Mental Health Emergencies

Campus Safety, Salem
503-370-6911 voice

Campus Safety, Portland
503-621-2061 voice

Or call 911 if you are off campus

Other Off Campus Resources Include:

Salem Hospital Emergency Department

Psychiatric Crisis Center, Salem

Multnomah County Mental Health Crisis, Portland

24 Hour Suicide Prevention Hotline 1-800-273-8255

National Crisis Text Line: Text HOME to 741741

The Steve Fund: Crisis text line for young People of Color. Text STEVE to 741741 and a live, trained crisis counselor will respond.

Trevor Project: The Trevor Project has a call line as well as a text line for folks in the LGBTQ+ community. You can text START to 678678 and a Trevor counselor will respond or call 1-866-488-7386.

Lines for Life: Racial Equity Support Line

Salem Hospital Urgent Care

1002 Bellevue Street SE, Salem
Schedule an appointment at Urgent Care

Kaiser Permanente

Lancaster Drive Urgent Care
2400 Lancaster Drive NE, Salem

Legacy Go Health Urgent Care (Portland)
1244 NW Marshall St, Portland

ZoomCare Pearl District (Portland)
202 NW 13th Ave, Portland

Gender Resource and Advocacy Center (GRAC)

Sexual Assault Response Advocates

Hotline: 503-851-4245

Willamette University

Division of Student Affairs

University Center 3rd Floor
Willamette University
900 State Street
Salem Oregon 97301 U.S.A.