Do you have questions about your benefits? Have you experienced a life event? Do you need to talk about something personal? We are here to help. Please complete this online form to make an appointment.

Benefit Summaries & Plan Documents Benefits Advisory Committee

Frequently Asked Questions

Added Choice, Kaiser Medical, or Kaiser Dental card

  • Option 1: Contact Customer Service at 800-813-2000.
  • Option 2: Log on to
    • If this is your first visit to the website, click on Create a New User Account.
    • Once logged in, you may request additional ID cards.

LifeMap Dental ID card

  • Option 1: Contact Customer Service at 800-286-1129.
  • Option 2: Log on to
    • If this is your first visit to the website, click on Register Now.
    • Once logged in, select order ID Card from the menu on the left side of the screen.

If you are a new employee, you should receive ID cards within 7 - 10 business days after you completed your online enrollment to your home address.


  • Full-time, benefits-eligible:
    At least 30 hours per week or 75% of a full-time schedule
  • Part-time, benefits-eligible:
    Scheduled Hours: At least 24 hours per week or 60% of a full-time schedule
  • Not benefits-eligible:
    Scheduled Hours: Less than 23 hours per week or 57.5% of a full-time schedule

Effective Date

Benefits for employees hired into a benefits-eligible position become effective:

  • For those hired on the first day of the month, the benefit effective date is their date of hire.
  • For those hired on the second day of the month or later, the benefit effective date is the first of the month following their date of hire.

Employees and/or dependents who will be turning age 65 or are disabled may choose to stay on the Willamette sponsored medical plan or may buy an individual Medicare plan. If you and/or your dependents are eligible for Medicare, yet choose to stay in a University plan, Medicare will pay benefits after the University's plan has paid. To help you decide, please contact the Social Security office to discuss Medicare options and premiums.

The GTLI benefit is 2 times your annual salary. If the value of that coverage is greater than $50,000, employees are required to pay tax on the value of coverage above $50,000.

Willamette University is committed to living our motto, “Not Unto Ourselves Alone Are We Born,” and the principle of equal employment opportunity for all qualified persons without discrimination. To further this principle, and to support the lesbian/bisexual/gay members and non-married heterosexual couples of the community, the University recognizes domestic partners. Domestic partners are eligible to apply for group benefits available to benefit eligible faculty and staff. 

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