Act immediately to protect yourself from the fraudulent use of your personal information. Keep a log of all conversations, including names, dates, and phone numbers (print this, and use it as your log!). Send any correspondence by certified mail, "Return Receipt Requested," and keep copies of all letters and documents.

  1. File reports with local authorities, and ask for the report number:
    Willamette University Campus Safety: 503-370-6911
    Salem Police non-emergency: 503-588-6123
  2. Contact creditors: close all current accounts and request replacement cards with new account numbers.
  3. Contact your financial institution(s): cancel your checking and savings account(s) and reopen with new account numbers and new passwords; request a new ATM card with a new password. You may want to stop payment on any outstanding checks.
  4. Contact your state driver's license department: put a fraud alert on your driver's license, and obtain a replacement license with a new number.
    Oregon DMV:
    Washington DOL:
  5. Call the national credit reporting agencies to place a fraud alert on your name and Social Security number:
    Equifax: 1-800-525-6285
    Experian: 1-888-397-3742
    TransUnion: 1-800-680-7289
  6. If the theft involves your student information or federal education funds, contact the U.S. Department of Education, Office of Inspector General Hotline: 1-800-647-8733.
  7. Contact the Federal Trade Commission at 1-877-IDTHEFT to file a complaint. From, print their ID Theft Affidavit for use when disputing new unauthorized accounts, their Fraudulent Account Statement form, and the Chart Your Course of Action form.
  8. Call the Social Security Administration fraud line: 1-800-269-0271.
  9. If the crime involved the U.S. Mail, contact the nearest U.S. Postal Inspection Service office (Seattle, Washington): phone 206-442-6300, fax 206-442-6304.
Willamette University

Campus Safety

Salem Campus

University Services Building
Office Hours:
7:30 am–4 pm (M-F)
Officer available 24/7/365 at

Portland Campus

Arlene and Harold Schnitzer Center for Art and Design
Office Hours:
8 am–4 pm (M-F)
Officer available 24/7/365 at

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