How to Report a Problem


Staff & Faculty in Campus Offices:

Most issues with campus phones or with the voicemail system are handled through Service Requests. Such issues include:

  • Installation of a new phone
  • Changing or adding new phone numbers
  • Resetting a voicemail password
  • Resetting a phone display
  • Adding a menu system for multiple users
  • Malfunctioning phone or voicemail box

For any of these issues, please submit a WITS Service Request, and a WITS Technician will help you.

Or contact the Help Desk for assistance at 503-370-6767 or

Willamette University

Willamette Integrated Technology Services

900 State Street
Salem Oregon 97301 U.S.A.
503-370-6004 voice
503-375-5456 fax

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